ICT Executive

Tap Growth ai; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

Tap Growth ai in Singapore is seeking a dedicated ICT Executive to support and optimize our technology infrastructure, ensuring smooth operations and innovative solutions. The role requires 2+ years in ICT roles and will involve device management, AV setup, and classroom digital literacy training.

Work in a dynamic office environment, collaborating with the ICT team and school leaders to deliver reliable technical and instructional support.

Qualifications

• Diploma or equivalent qualification required.
• MOE-registered with Singapore Ministry of Education.
• 2+ years in ICT / IT support in schools preferred.
• Proficient with Microsoft Office and Google Workspace.
• Experience with AV setups and basic video editing is a plus.

Responsibilities

• ICT Device & Inventory Management: track devices and resources, setup for events and classrooms.
• Technical & Operational Support: daily troubleshooting for staff and students, support non-SSOE devices.
• AV & Media Production: handle AV setups for events and assist with media production.
• Training & Student Facilitation: deliver basic digital literacy lessons to students and staff.

Skills

MS Office

Google Workspace

IT troubleshooting

AV setup

Video editing

Communication

Organizational skills

Education

Diploma in any discipline

MOE registration

Tools

AV equipment

Laptops

Printers

Job description

We're Hiring: ICT Executive!

We are looking for a dedicated and proactive ICT Executive to join our team in Singapore. As an ICT Executive, you will play a key role in supporting and optimizing our technology infrastructure, ensuring smooth operations and delivering innovative solutions. If you have at least 2 years of experience in ICT roles and are ready to contribute your skills in a dynamic office environment, we want to hear from you!

Location: Singapore, Singapore

Work Mode: Work from Office

Role: ICT Executive

The ICT Executive will support the school's ICT operations, including device management, technical and application support, shared ICT resources, AV setup, audio/video production, ALP ICT/robotics equipment, and digital literacy training. The role will work closely with the HOD ICT, Subject Head ICT, ICT Manager, and Desktop Engineers.

Key Responsibilities

1. ICT Device & Inventory Management

• Manage, maintain, and track ICT devices, equipment, peripherals, and shared resources.

• Deliver, set up, and pack ICT resources across various school rooms and event locations.

• Test, count, and maintain Applied Learning Programme (ALP) / Robotics equipment before each usage cycle.

• Track inventory, identify obsolete equipment for disposal, and recommend new purchases to the HOD ICT.

2. Technical & Operational Support

• Provide day-to-day technical troubleshooting and application assistance to students, teachers, and staff.

• Support non-SSOE devices during school hours.

• Work closely with deployed Desktop Engineers to deliver seamless technical resolution.

• Assist school leaders, management, and the ICT team (HOD, Subject Head, ICT Manager) with administrative and technical tasks.

3. Audio-Visual (AV) & Media Production

• Handle complete AV, projector, and laptop setups for daily activities and major school events (e.g., National Day, Founder's Day, Grad Night, festive celebrations).

• Assist in audio, video, and media production for school programs and promotional activities.

4. Training & Student Facilitation

• Conduct Digital Literacy and Technological Skills lessons for primary school students.

• Provide student training on Microsoft Office applications, Google Workspace tools, and video creation/editing.

Requirements & Qualifications

• Education: Minimum Diploma in any discipline.

• Registration: Must be MOE-registered with the Ministry of Education, Singapore.

• Experience: Prior experience as an ICT Executive or similar IT support role within a local school environment (primary school experience strongly preferred).

• Technical Skills:

  • Proficient in Microsoft Office and Google Workspace.

  • Hands-on knowledge of hardware, software, and non-SSOE device troubleshooting.

  • Hands-on experience with AV equipment setups and video editing software/tools.

• Soft Skills: Strong communication, organizational skills, and ability to engage effectively with young students and school staff.