IABOR Ops Analyst

Eastspring Investments (Singapore) Limited; Singapore; On-site; SGD 150,000 - 230,000; Full time

Job summary

Eastspring Investments (Singapore) Limited is seeking a Senior Operations Analyst to ensure data integrity for IABOR data during migration to a new middle office provider. You will work with the middle office and internal stakeholders to validate market value, transaction, cash and position data for downstream reporting.

This role requires strong requirements gathering, solution assessment, and change management capabilities, with experience in asset management and managing outsourced providers.

Qualifications

• At least 10 years in Middle Office/Operations in asset management.
• Minimum 3 years in supervisory or team lead role.
• Strong communication to document processes and engage stakeholders.
• Experience managing outsourced service providers.
• Ability to lead and manage a team with attention to detail.

Responsibilities

• Gather requirements from SMEs and stakeholders using effective elicitation methods.
• Analyze and validate requirements and identify future processes and systems.
• Collaborate with service providers to assess impact and sign off on documentation.
• Support UAT testing, provide training, and ensure procedures are documented.
• Work with Architecture and drive solution design and validation activities.
• Provide project support, status reporting, and risk/change/compliance management.
• Facilitate change management communications and execution during implementation.

Skills

Stakeholder management

People leadership

Communication skills

Problem solving

Change management

Detail-oriented

Team player

Strategic thinking

Under pressure

Education

Bachelor's degree in Business/Finance

Tools

Aladdin

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed.

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KEY ACCOUNTABILITIES

The IABOR Senior Ops analyst is responsible for ensuring data integrity of IABOR data Eastspring is migrating from the current to new middle office service provider. This role will work closely with our middle office service provider and internal stakeholders to ensure market value, transaction,cash and position data generated out from middle office service provider IABOR is accurate for downstream usage and reporting.

This role has several key responsibilities:

Requirements Gathering:

• Elicit requirements from SMEs/ stakeholders, applying effective elicitation methods/ standards/ tools.
• Analyze and validate requirements using a systematic, disciplined and analytical approach to problem solving.
• Collaborate with key stakeholders including the service providers to conduct impact assessment to identify the "as-is" processes, systems, and the "future" processes, systems and structures.
• Maintain relationships with stakeholders and obtains formal signoff of all requirement documentation.
• Liaise with service providers to ensure understanding of requirements and limitations of solutions.
• Identify Business risks and ability to implement processes for risk mitigation
• Work with SMEs to support provision of UAT test scripts
• Support UAT testing and review
• Provide training to Service Provider where required
• Ensure all new procedures are documented and agreed

Solution Assessment and Validation:

• Work closely with the Architecture team to ensure solutions are optimal.
• Facilitate workshops sessions with internal and external stakeholders to drive out solution options and works closely with them to complete solution design documents.
• Support functional and integration testing.

Change Management and Implementation Support:

• Support Change Management activities by providing information as required to facilitate effective communications.

• Provide project support to the impacted teams during implementation phases, including testing, test preparation, answering queries, trouble shooting, liaison with service provider, providing regular reporting.
• Contribute to project management processes, including status reporting, risk, issue, change, compliance management.

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EXPERIENCE / QUALIFICATIONS

• At least 10 years of experience working in Middle Office/ Operations in the Asset Management industry, with minimum 3 years of experience in a supervisory or team lead role.
• Degree in Business/Finance or related disciplines
• Strong understanding of asset management and fund accounting (FA) operations
• Experience in using Aladdin preferred
• Prior experience in managing outsourced service provider
• Excellent verbal and written communication skill to document process, communicate with stakeholders and share best practices
• Proven ability to lead and manage a team
• Strong attention to detail
• High drive with a can-do attitude
• A methodical thinker who will challenge and propose process enhancements
• A good team player who collaborates and act as strategic partners to our internal and external counterparts
• Strategic and big picture thinking
• Ability to work effectively under pressure and adhere to variable deadlines.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.