IABOR Ops Analyst

Prudential plc; Singapore; Hybrid; SGD 120,000 - 180,000; Full time

Job summary

Eastspring is a leading global asset manager focused on Asia, driving data-driven middle office improvements and seamless migration to a new service provider. The role ensures market data integrity and strong stakeholder collaboration across internal teams and the outsourced partner.

The Senior Ops Analyst will elicit requirements, validate processes, support UAT, and contribute to risk mitigation and change management, while maintaining robust documentation and training for the service provider.

Qualifications

• 10+ years of experience in Middle Office/Operations in Asset Management.
• Minimum 3 years in a supervisory or team lead role.
• Experience managing outsourced service providers.

Responsibilities

• Ensure data integrity of IABOR data migrating to the new middle office service provider.
• Collaborate with service providers and internal stakeholders to validate market value, transaction, cash and position data.
• Elicit requirements from SMEs, document and obtain formal sign-off.
• Support UAT testing and provide training to the service provider.
• Contribute to project management activities and regular reporting.

Skills

Leadership

Communication

Data analysis

Risk management

Education

Degree in Business/Finance or related disciplines

Tools

Aladdin

Job description

Eastspring is a global asset manager with Asia at its core. We create a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Eastspring a place where you can Connect, Grow and Succeed. . .

KEY ACCOUNTABILITIES

The IABOR Senior Ops analyst is responsible for ensuring data integrity of IABOR data Eastspring is migrating from the current to new middle office service provider. This role will work closely with our middle office service provider and internal stakeholders to ensure market value, transaction,cash and position data generated out from middle office service provider IABOR is accurate for downstream usage and reporting.

• Requirements Gathering: Elicit requirements from SMEs/ stakeholders, applying effective elicitation methods/ standards/ tools.
• Analyze and validate requirements using a systematic, disciplined and analytical approach to problem solving.
• Collaborate with key stakeholders including the service providers to conduct impact assessment to identify the “as-is” processes, systems, and the “future” processes, systems and structures.
• Maintain relationships with stakeholders and obtains formal signoff of all requirement documentation.
• Liaise with service providers to ensure understanding of requirements and limitations of solutions.
• Identify Business risks and ability to implement processes for risk mitigation
• Work with SMEs to support provision of UAT test scripts
• Support UAT testing and review
• Provide training to Service Provider where required
• Ensure all new procedures are documented and agreed
• Solution Assessment and Validation: Work closely with the Architecture team to ensure solutions are optimal.
• Facilitate workshops sessions with internal and external stakeholders to drive out solution options and works closely with them to complete solution design documents.
• Support functional and integration testing.
• Change Management and Implementation Support: Support Change Management activities by providing information as required to facilitate effective communications.
• Provide project support to the impacted teams during implementation phases, including testing, test preparation, answering queries, trouble shooting, liaison with service provider, providing regular reporting.
• Contribute to project management processes, including status reporting, risk, issue, change, compliance management.

EXPERIENCE / QUALIFICATIONS

At least 10 years of experience working in Middle Office/ Operations in the Asset Management industry, with minimum 3 years of experience in a supervisory or team lead role.

• Degree in Business/Finance or related disciplines
• Strong understanding of asset management and fund accounting (FA) operations
• Experience in using Aladdin preferred
• Prior experience in managing outsourced service provider
• Excellent verbal and written communication skill to document process, communicate with stakeholders and share best practices
• Proven ability to lead and manage a team
• Strong attention to detail
• High drive with a can-do attitude
• A methodical thinker who will challenge and propose process enhancements
• A good team player who collaborates and act as strategic partners to our internal and external counterparts
• Strategic and big picture thinking
• Ability to work effectively under pressure and adhere to variable deadlines.

Eastspring is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Eastspring is an international asset manager with Asia at its core. We offer investment solutions across equity, fixed income, multi asset, quantitative and alternative strategies to institutional and individual investors globally. As the asset management business of Prudential plc, we have built an unparalleled presence across Asia1. over the years. We are also a signatory to the UN-supported Principles of Responsible Investment, incorporating environmental, social and governance (ESG) considerations in our investment processes.

Learn more about us.

We are proud to be a member of the 2023 GEI Gender Equality Index. The reference index measures gender equality across five pillars: female leadership and talent pipeline, equal pay and gender pay parity, inclusive culture, sexual harassment policies, and pro-women brand. Our inclusion in this global index is testament to our commitment to nurturing diverse talent. #BloombergGEI. https://www.bloomberg.com/gei

Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom