Hybrid ACLP Trainer & Front Desk Admin

KENKO ACADEMY PTE. LTD.; Singapore; Hybrid; SGD 47,000 - 62,000; Full time

Job summary

Kenko Academy is seeking an organized, personable Administrator cum ACLP Trainer to join as a hybrid role combining front-of-house admin duties with hands-on training delivery across PWM Food Services, PWM Retail, Cybersecurity and Awareness, and Baking and Culinary courses.

You will manage enrolment, records, scheduling, payments, and co-ordinate trainer timetables while supporting marketing efforts and liaising with stakeholders.

Qualifications

• Minimum GCE 'O' Level or Diploma
• ACLP Trainer certification or eligible
• Experience in admin or customer service preferred
• Adult training experience preferred

Responsibilities

• Greet visitors, students, and corporate clients at front desk.
• Handle enrolment, registration, and scheduling of courses across all training areas.
• Maintain accurate student records, attendance, and course completion tracking (WSQ/SkillsFuture where applicable).
• Process payments, invoices, grant claims, and basic bookkeeping tasks.
• Respond to phone, email, and walk-in enquiries professionally.
• Coordinate class timetables, venues, and trainer schedules across multiple tracks.
• Order and manage training/office supplies including baking/cooking materials.
• Support marketing efforts like social media updates and promotional materials.
• Liaise with vendors, corporate clients and regulatory bodies as needed.
• Assist management with reports and administrative support.
• ACLP Trainer duties: plan, prepare, and deliver training across PWM Food Services, PWM Retail, Cybersecurity and Awareness, and Baking and Culinary.

Skills

Customer service

Administrative tasks

Training delivery

Multitasking

Communication

Education

Diploma or equivalent

Tools

MS Office (Word, Excel)

LMS software

Job description

Kenko Academy is seeking an organized, personable Administrator cum ACLP Trainer to join as a hybrid role combining front-of-house admin duties with hands-on training delivery across PWM Food Services, PWM Retail, Cybersecurity and Awareness, and Baking and Culinary courses.

You will manage enrolment, records, scheduling, payments, and co-ordinate trainer timetables while supporting marketing efforts and liaising with stakeholders.