HVAC Service Sales Engineer (Fresh Graduates Welcome)

CARRIER SINGAPORE (PTE) LIMITED; Singapore; On-site; SGD 70,000 - 100,000; Full time

Benefits offered by this job

Transport allowance

Job summary

Carrier Singapore (PTE) Limited is seeking a dedicated Account Manager to drive HVAC aftermarket service growth in the local market. You will manage a portfolio of accounts, engage customers, and develop tailored HVAC solutions in collaboration with the Technical Support Team.

You'll identify sales opportunities, present proposals, and ensure high customer satisfaction through proactive support, service reviews, and clear contract terms while traveling to customer sites as needed.

Qualifications

• Bachelor\'s degree in engineering (Mechanical / Electrical) is required.
• HVAC sales experience is a plus and relevant fresh grads are welcome.
• Knowledge of HVAC systems, Chiller Plants, Airside, BMS, Energy Services, and Building Services.

Responsibilities

• Serve as the primary customer representative and lead contact for all customer-related matters.
• Manage a portfolio of accounts and develop targeted growth plans.
• Analyze customer needs and collaborate with Technical Support to provide tailored HVAC solutions.
• Identify and pursue sales opportunities with existing and new customers; update on Service Value Added Offerings.
• Develop and present detailed proposals; coordinate internal processes to ensure high customer satisfaction.
• Foster customer growth and loyalty through proactive support.

Skills

Customer engagement

Account management

Sales opportunity identification

Proposal development

Travel readiness

Education

Bachelor\'s degree in Mechanical or Electrical Engineering

Job description

Job Summary

Drive growth by managing and expanding HVAC aftermarket service accounts. Support organic business growth through customer engagement, solution development, and strategic sales in the local market.

Responsibilities

• Serve as the primary customer representative and lead contact for all customer-related matters
• Manage a portfolio of accounts using structured account management processes to identify key customers and develop targeted growth plans
• Analyze customer needs and collaborate with the Technical Support Team to provide tailored HVAC solutions
• Identify and pursue sales opportunities with existing and new customers, updating them on Service Value Added Offerings
• Develop and present detailed proposals to customers, coordinating internal processes to ensure high customer satisfaction
• Foster customer growth and loyalty through continuous support and proactive assistance
• Investigate and resolve customer complaints by evaluating problems, developing solutions, and recommending actions to customers
• Organize regular Service Reviews with customers and Operations teams to address urgent jobs and critical issues
• Understand customer and vertical market needs to determine effective pricing and selling strategies
• Prepare and review contract terms and conditions to ensure clarity and mutual agreement
• Provide marketplace feedback including competitive intelligence, customer expectations, and industry trends to inform business strategy
• Perform other relevant duties as assigned to support business objectives

Required competencies and certifications

• Bachelor’s degree in engineering (Mechanical / Electrical)
• Relevant HVAC sales experience / Fresh Grads are welcomed to apply.
• Knowledge of HVAC systems, Chiller Plants, Airside, Building Management Systems (BMS), Energy Services, and Building Services
• Valid driving license with willingness to travel for customer visits (transport allowance provided)