HRIS & Workday Specialist: Data Quality & Service

WSA – Wonderful Sound for All; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

WSA – Wonderful Sound for All, a global leader in hearing health, seeks an HRIS/Workday professional to support Workday and HR Service Delivery processes. You will collaborate with HR, IT and business stakeholders to drive data quality, governance, and continuous improvement across our HRIS landscape.

You will contribute to Workday configuration, testing, release management, and maintain governance documentation to ensure audit readiness and a superior employee experience across a global

Qualifications

• 3+ years of experience with global cloud-based HRIS solutions, incl. Workday HCM interest.
• Bachelor's degree in IT, Information Systems, Business, Service Management or related field; master’s degree is advantageous.
• Understanding of HR processes, HRIS configuration, reporting, security concepts, and HR Service Management capabilities.
• Strong data literacy with data models, data strategy, reporting, quality controls and governance principles.
• Service-minded with strong communication and collaboration with HR, IT, stakeholders and vendors.
• Continuous improvement mindset with emphasis on automation, standardization, and user experience.

Responsibilities

• Support daily operation, availability, performance monitoring, troubleshooting, and integration maintenance of Workday and HR Service Delivery solutions.
• Provide first and second line HRIS support, resolve issues with HR/IT/vendors, escalate incidents as needed.
• Assist with Workday configuration, testing, release management, documentation, and deployment activities; maintain service management templates, routing rules and SLAs.
• Maintain HRIS workbooks, design docs, configuration catalogs, and audit-ready documentation for governance.

Skills

HRIS configuration

Workday HCM

Data governance

Stakeholder collaboration

Data literacy

Education

Bachelor's degree in IT / Information Systems / Business

Tools

Workday HRIS

Job description

WSA – Wonderful Sound for All, a global leader in hearing health, seeks an HRIS/Workday professional to support Workday and HR Service Delivery processes. You will collaborate with HR, IT and business stakeholders to drive data quality, governance, and continuous improvement across our HRIS landscape.

You will contribute to Workday configuration, testing, release management, and maintain governance documentation to ensure audit readiness and a superior employee experience across a global