[HRD] Manager/Senior Manager, Human Resource Department (2 year contract)

Accounting and Corporate Regulatory Authority; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

The Accounting and Corporate Regulatory Authority (ACRA) is seeking an experienced HR professional to drive employee engagement, learning & development, and exit management within the Shared Services function in Singapore.

You will partner with divisional leaders to optimise processes, oversee overseas travel administration, structured job rotation and leadership surveys, and deliver a seamless employee experience with external vendors and HR partners.

Qualifications

• At least 6 years of general HR experience.
• Strong proficiency in survey administration, data analysis, and business process reengineering; familiarity with HR systems is an advantage.
• Ability to thrive in a dynamic environment, manage multiple workstreams independently.
• Demonstrates positivity, teamwork, and a strong ownership mindset.
• Possess strong interpersonal, written, and verbal communication skills.

Responsibilities

• Employee Engagement – Plan and execute organisation-wide employee engagement surveys, analyze data, and translate findings into culture initiatives.
• Learning & Development – Drive end-to-end L&D framework, identify learning gaps, design training interventions, manage course administration, and oversee training budgets.
• Exit Management – Own end-to-end exit management, offboarding workflow, liabilities, payment, and documentation handover.
• Overseas Travel Management – Administer corporate overseas travel processes and ensure policy adherence.
• Talent & Leadership Development – Support structured job rotation design and leadership surveys, report findings for development planning.
• Business Partnering – Liaise with Divisional Directors/Group Head to translate needs into value with HRD.
• Process Optimisation – Review and streamline processes, implement technology to create capacity for strategic HR work.

Skills

General HR experience

Survey administration

Data analysis

Business process reengineering

HR systems familiarity

Interpersonal communication

Written and verbal communication

Job description

What the role is:

The incumbent will drive employee engagement, learning & development, and exit management functions within the Shared Services function. He / She will also support the operationalisation of structured job rotation and leadership development initiatives, while leading process optimisation across overseas travel administration and offboarding. This role requires close collaboration with divisional stakeholders, external vendors, and cross-functional HR partners to ensure a positive employee experience and operational effectiveness across the organisation.

What you will be working on:

• (a) Employee Engagement – Plan and execute organisation-wide employee engagement surveys, including data analysis and translation of findings into actionable culture initiatives.
• (b) Learning & Development (L&D) – Drive the end-to-end L&D framework, including identifying organisational learning gaps, designing training interventions, managing course administration, and administering training budgets. Oversee strategic nomination processes for training and development programmes, ensuring alignment with organisational capability needs.
• (c) Exit Management – Own the end-to-end exit management process. Manage the offboarding workflow from resignation/exit notification through to final clearance, ensuring smooth transitions, timely processing of liabilities and payment, completion of exit formalities, and accurate handover of exit-related documentation.
• (d) Overseas Travel Management – Administer corporate overseas travel processes, ensuring officers are well supported through a seamless experience while ensuring policies are adhered to.
• (e) Talent & Leadership Development – Support the design and coordination of the structured job rotation program, working with divisions to identify suitable job rotation opportunities. Administer leadership surveys, including overseeing survey rollout, data consolidation, and reporting of findings to support leadership development planning and interventions.
• (f) Business Partnering – Act as key liaison and partner to specified Divisional Director(s) and/or Group Head. Understand the assigned Divisions’ work and needs, engage regularly and work with HRD to translate these needs into value.
• (g) Process Optimisation – responsible for the ongoing reviewing and streamlining of processes, identifying inefficiencies and application of technology to create capacity for strategic HR work and enhance efficacy.

What we are looking for:

Job Requirements- At least 6 years of general HR experience,- Strong proficiency in survey administration, data analysis, and business process reengineering; familiarity with HR systems is an advantage- Ability to thrive in a dynamic environment, deal with uncertainty and manage multiple workstreams concurrently and independently- Demonstrates positivity, teamwork, and a strong ownership mindset- Possess strong interpersonal, written, and verbal communication skills

About Accounting and Corporate Regulatory Authority

At ACRA, we make Singapore a trusted and best place for business. Our people are proactive self-starters, empowered to create value and grow their careers in an environment that fosters trust and respect. Join us to make a difference! We now have the following exciting career opportunity available. You may also visit our career page at https://www.acra.gov.sg/careers to find out more about other career opportunities.