Regional HR Operations Advisor - 1 year renewable

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 42,000 - 56,000; Full time

Job summary

PERSOL SINGAPORE PTE. LTD. is seeking an HR Operations professional on a 1-year renewable contract to support APAC and EU regions. The role involves onboarding/offboarding, data maintenance, payroll, benefits, and handling large-scale inquiries across multiple time zones.

The candidate will ensure accurate HRIS processing, maintain compliant records, and contribute to policy updates and cross-border initiatives with regional teams.

Qualifications

• 3 to 5 years of related experiences preferred

Responsibilities

• Provide comprehensive HR administrative support for APAC and EU regions, including onboarding, offboarding, employee data maintenance, payroll and benefits.
• Handle Tier 1 and Tier 2 employee inquiries via email, communicator, and HR ticketing systems within defined SLA timelines.
• Ensure accurate processing of HR transactions in in-house HRIS systems with high data integrity.
• Maintain employee records and documentation compliance with local regulations across supported countries.
• Monitor adherence to labor laws across APAC and EU jurisdictions.
• Support regular HR audits and quality control checks to maintain data integrity and process accuracy.
• Assist in updating HR policies, SOPs, and employee handbooks to reflect regulatory changes.

Job description

Duration: 1 year contract (renewable)

Location: Bras Basah (walkable distance from Dhoby Ghaut/ Bencoolen MRT)

Salary: Up to $5000

Working hours: Monday to Friday: 9.30am to 6.30pm

Key Responsibilities:

HR Operations & Process Support (APAC & EU)

• Provide comprehensive HR administrative support for employees across APAC and EU regions, including onboarding, offboarding, employee data maintenance, payroll and benefits.

• Handle Tier 1 and Tier 2 employee inquiries via email, communicator, and HR ticketing systems within defined SLA timelines, ensuring culturally sensitive and timely responses across multiple time zones.

• Ensure accurate and timely processing of HR transactions in in-house HRIS systems, maintaining high data integrity for a diverse regional workforce.

• Maintain employee records and documentation in compliance with local employment regulations in supported countries.

Compliance & Documentation

• Monitor and ensure adherence to labor laws across APAC and EU jurisdictions.

• Support regular HR audits and quality control checks to maintain data integrity and process accuracy across complex regional operations.

• Assist in updating HR policies, SOPs, and employee handbooks to reflect regulatory changes and best practices in a multi-jurisdictional environment.

• Prepare statutory submissions and reports as required by Singapore government agencies (MOM, CPF Board, IRAS) and support regional compliance reporting.

Cross-Border Collaboration & Stakeholder Management

• Act as subject matter expert and collaborate closely with stakeholders based in China headquarters, providing seamless HR operational support and acting as a bridge between regional teams and HQ.

• Partner with regional HR teams across APAC and EU to ensure consistent service delivery.

• Participate in cross-functional projects such as HR system migrations, policy rollouts, and digital transformation initiatives involving multiple international stakeholders.

• Document best practices and contribute to knowledge base development to facilitate efficient information sharing across global teams.

• Support training and onboarding of new HRSSC team members, fostering a culture of continuous learning and regional alignment.

Continuous Improvement in a Complex Environment

• Proactively identify opportunities to streamline HR processes, reduce manual efforts, and enhance service quality in a fast-paced, matrixed organization.

• Demonstrate resilience and adaptability when navigating ambiguous situations and conflicting priorities across different cultural and regulatory contexts.

• Participate in process optimization projects to improve operational efficiency and standardize practices across regions.

• Stay updated on HR technology trends and industry best practices to recommend innovative solutions that address the unique challenges of supporting APAC and EU markets.

Requirements:

• 3 to 5 years of related experiences preferred

We regret to inform that only shortlisted candidates will be notified.