HR Team Lead (L&D)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 42,653 - 51,090; Full time

Job summary

Success Human Resource Centre Pte Ltd. in Singapore is seeking a capable HR professional to oversee operational and administrative aspects for the Learning & Development team. The role involves managing course logistics, stakeholder engagement, and ensuring compliance with company policies.

The ideal candidate holds a degree in Human Resources and has a minimum of 4 years of relevant experience, including supervisory duties. The position offers a competitive salary up to $4200 and requires strong communication and organizational skills.

Qualifications

• At least 4 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an added advantage.
• Meticulous, detail-oriented, and organized.

Responsibilities

• Oversee operational and administrative matters for Learning & Development team.
• Manage end-to-end course logistics including registrations and cancellations.
• Adhere to high ethical standards and comply with all regulations.

Skills

Human Resources

Supervisory skills

Communication skills

Adaptability

Microsoft Office

Education

Degree/Diploma in Human Resources or relevant discipline

Tools

Workday

Job description

Job Overview

Location: Bio Polis (Near Buona Vista MRT)

Working Hours: Mon to Fri 8.30am to 6pm

Salary: Up to $4200 + PB

Period

2 year contract (renewable based on performance and headcount needs)

Responsibilities

• Oversee the operational and administrative matters for Learning & Development team in accordance with prescribed policy, standing operating procedures and customers’ expectations.
• End‑to‑end management of courses such as registration, confirmation, cancellation, postponement, replacement.
• Procurement process for training related purchases.
• Source customized learning solutions with training provider.
• Ensure accuracy and timely update of training records and other data.
• Proper management of employees training requests and HR Training mailbox enquiries.
• Arrange logistics such as venue booking, setup of training rooms and equipment.
• Attendance taking for physical courses and consolidation of post‑course feedback.
• Coordinate new hires compulsory training and SG United WSIP officers training.
• Track e‑learning modules completion and send email reminders.
• Administer LEARN account management.
• Assess and manage training budget expenditure.
• Monitor and update training volume, KPI and other reports.
• Process and verify invoices.
• Coordinate overseas travel requirements.
• Handle all travel related requests such as booking flights, accommodation and transport.
• Submit Purchase Requisition approvals to incur expenditure according to approving matrix.
• Process and verify trip claims, overseas allowances.
• Submit official passport applications.
• Verify and/or approve the deliverables of the team in accordance with standard operating procedures.
• Coach and provide on‑the‑job training to the team.
• Work closely with HR Manager/Director to oversee staff training and development, performance review and staff welfare of the team.
• Responsible for meeting KPIs.
• Engage with stakeholders and attend meetings/discussions with customers on working level.
• Address customer issues promptly.
• Identify areas of improvement and propose corrective actions to Branch Head/Director.
• Adhere to high ethical standards and comply with all regulations/applicable laws.
• Other duties as assigned.

Requirements

• Degree/Diploma in Human Resources, or relevant discipline.
• At least 4 years of experience in HR or related field including supervisory experience.
• Experience in shared services is an added advantage.
• Past working experience in government ministries and statutory boards is preferred.
• Experience using Workday is an advantage.
• Tech‑savvy with good proficiency in Microsoft Office.
• Strong aptitude to learn and pick up new skills, highly adaptable.
• High level of initiative and mindset of continuous improvement.
• Meticulous, detail‑oriented, and organised.
• Independent, resourceful, team player, results driven, and customer‑focused.
• Good interpersonal and communication skills.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)