HR Support & Learning Lead (Automation Focus)

National University of Singapore; Singapore; On-site; SGD 52,000 - 74,000; Full time

Job summary

The National University of Singapore seeks a detailed HR Support Executive to join the Administrative Services team in the Office of Student Affairs. You will oversee hiring, onboarding and offboarding and support staff growth through Learning & Development initiatives with automation or AI tools.

Responsibilities include coordinating recruitment, onboarding, offboarding, maintaining HR metrics, developing competency frameworks, and standardising HR documents to boost efficiency and staff

Qualifications

• Bachelor's degree required.
• At least 2 years of HR experience in recruitment or learning & development.
• Familiarity with competency frameworks and learning needs analysis.
• Awareness of AI tools and workflow automation is advantageous.
• Strong interpersonal and communication skills; able to engage diverse stakeholders.
• Good organizational skills and ability to manage multiple priorities.

Responsibilities

• Provide administrative support across the employee life-cycle, including recruitment coordination, onboarding, and offboarding processes.
• Conduct and oversee the onboarding programme for new hires to ensure a consistent experience.
• Develop and maintain competency frameworks to support role clarity and staff development.
• Manage HR metrics and reports to support informed decision-making.
• Develop and standardise HR documents, templates, and SOPs to ensure consistency across OSA.
• Identify training needs and coordinate learning programmes to support staff capability-building.
• Track training completion rates and evaluate programme effectiveness.
• Maintain a centralised training repository for accessible resources.
• Review HR workflows to identify gaps and streamline processes using automation or AI tools.
• Undertake other responsibilities to support broader team goals.

Skills

HR experience

Recruitment

Learning & development

Competency framework

AI tools awareness

Process improvement

Communication

Time management

Education

Bachelor's degree

Job description

The National University of Singapore seeks a detailed HR Support Executive to join the Administrative Services team in the Office of Student Affairs. You will oversee hiring, onboarding and offboarding and support staff growth through Learning & Development initiatives with automation or AI tools.

Responsibilities include coordinating recruitment, onboarding, offboarding, maintaining HR metrics, developing competency frameworks, and standardising HR documents to boost efficiency and staff