HR Operations & Payroll Lead (Systems & Governance)

IPOS INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

IPOS International is seeking an Assistant Director, Human Resources (Payroll, Operations and System) to lead payroll, benefits and HR operations, ensuring accuracy, compliance and service excellence. You will oversee the outsourced payroll provider, drive governance, budgeting and HR system enhancements, with audit-ready processes and strong stakeholder partnerships.

Key requirements include a degree in HR or related field, 8+ years in HR with supervision, and hands-on Payroll/Benefits

Qualifications

• A Degree in Human Resources, Business Administration or a related discipline.
• At least 8 years of relevant HR experience, with supervisory responsibilities.
• Strong hands-on experience in payroll operations, benefits administration and HR operations.
• Experience managing an outsourced payroll service provider, including service delivery, issue resolution, controls and service standards.
• Good understanding of Singapore employment legislation and statutory requirements, including MOM, CPF and IRAS requirements.
• Experience in HR policies, audit and risk controls.
• Hands-on experience in HR systems, system enhancements and UAT, with exposure to end-to-end HRIS system implementation preferred.
• Experience in manpower budgeting, HR reporting and data analysis
• Strong analytical, stakeholder management and communication skills.
• Meticulous and able to manage multiple priorities independently.
• Prior public-sector experience is preferred, particularly in working within public-sector HR policies, governance and approval frameworks.
• Experience aligning HR practices with a parent organisation or Group Framework would be advantageous.

Responsibilities

• Oversee payroll, benefits administration, statutory submissions and related payments to ensure accuracy and timeliness.
• Manage the outsourced payroll service provider, including service standards and issue resolution.
• Lead merit increments, progression increments, bonuses, allowances and other salary-related adjustments.
• Ensure payroll and rewards administration is supported by checks, controls and documentation.
• Oversee onboarding, confirmation, promotion administration, transfers and offboarding.
• Ensure HR records, documentation and workflows are accurate and properly maintained.
• Guide the team in delivering responsive HR operational support.
• Review, maintain and operationalise HR policies, processes and governance.
• Provide advice on HR operational and policy matters.
• Lead preparation for internal and external HR audits and coordinate responses.
• Track audit findings and implement corrective actions to strengthen controls.
• Manage establishment, manpower budgeting, reforecasting and related tracking.
• Prepare manpower reports and analysis to support management decisions.
• Lead HR system administration, enhancements and go-live activities.
• Co-lead the implementation of a new HR system, including requirements gathering and vendor evaluation.

Skills

Payroll operations

Benefits administration

HR operations

Outsourced payroll management

HR governance

Data analysis

Education

Degree in HR / Business Admin or related

Tools

HRIS

UAT

Payroll software

Job description

IPOS International is seeking an Assistant Director, Human Resources (Payroll, Operations and System) to lead payroll, benefits and HR operations, ensuring accuracy, compliance and service excellence. You will oversee the outsourced payroll provider, drive governance, budgeting and HR system enhancements, with audit-ready processes and strong stakeholder partnerships.

Key requirements include a degree in HR or related field, 8+ years in HR with supervision, and hands-on Payroll/Benefits