HR Operations Manager

MEXC Group; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

MEXC Group in Singapore is seeking a senior HR leader to oversee day-to-day HR operations, ensuring compliant, employee-focused HR services throughout the lifecycle. The role requires strong knowledge of HR operations, employment regulations, HR projects, and process optimization.

You will lead HR operations, data management and reporting, drive policy improvements, and spearhead automation and digital transformation.

Qualifications

• 7+ years of progressive HR experience, with 2–3 years in HR Operations or supervisory role.
• Strong knowledge of employment laws and HR best practices.
• Clear logic and structured thinking, able to transform vague requirements into clear project plans.
• Data-sensitive, able to drive project decisions and reporting.
• Fluent Chinese to liaise with Chinese counterparts.

Responsibilities

• HR Operations & Administration: lead daily activities across the employee lifecycle, onboarding, offboarding, transfers, promotions and data management.
• HR Systems & Data Management: oversee data integrity, reporting and analytics; generate HR reports and dashboards.
• Process Improvement: identify inefficiencies and drive improvements; lead HR automation and digital transformation projects.
• Monitor HR operational KPIs and service levels; allocate workload and coach team members.
• Lead and mentor the HR Operations team; monitor performance and provide coaching.
• Collaborate across regions to support a globally used platform.

Skills

HR Operations

Employment Laws

Process Optimization

Data Analytics

Team Leadership

Chinese Liaison

Job description

Role Overview

We are looking for a senior talent responsible for overseeing the day-to-day HR operations to ensure efficient, compliant, and employee-focused HR services.

The ideal candidate has strong knowledge of HR operations, employment regulations, HR Projects, and process optimization.

Core responsibilities

• HR Operations & Administration: Lead and manage daily HR operational activities across the employee lifecycle and ensure accurate and timely onboarding, offboarding, transfers, promotions, and employee data management.

Develop, implement, and continuously improve HR policies, SOPs, and operational processes.

• HR Systems & Data Management: Oversee HR data integrity, reporting, and analytics.

Generate regular HR reports and dashboards for management.

• Process Improvement: Identify operational inefficiencies and recommend process improvements.

Lead HR automation and digital transformation projects.

Establish and monitor HR operational KPIs and service levels.

• Team Leadership: Lead and mentor HR Operations team members.

Allocate workload, monitor performance, and provide coaching.

Job requirements

• More than 7 years of of progressive HR experience, with at least 2–3 years in HR Operations or a supervisory role.
• Strong knowledge of employment laws and HR best practices.
• Clear logic and strong structured thinking, able to transform vague requirements into clear project plans
• Data-sensitive, able to drive project decisions and reporting
• Fluent Chinese to liaise with Chinese counterparts
• Ability to manage multiple priorities in a fast-paced environment.

Why Join Us

• Ownership & Initiative - We encourage individuals to take initiative, lead projects, and contribute ideas that help shape how we build and improve the platform.
• Learning Culture - We regularly organize internal training programs, knowledge-sharing sessions, and learning initiatives where team members can both develop new skills and share their expertise with others.
• Ideas That Matter - New ideas are welcomed and discussed openly. Team members have a real voice in shaping which proposals move forward, and meaningful contributions are recognized and rewarded.
• Room to Grow - As a rapidly expanding global exchange, roles evolve quickly and individuals often have opportunities to expand their scope and take on greater responsibilities.
• Global Collaboration - Work with colleagues across different regions and cultures while contributing to a platform used by millions of users worldwide.