HR Operations Assistant (L&D, Claims & Benefits) – One North ~

PERSOL; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

PERSOL is seeking an organised HR administrator to provide cross‑functional support across Learning & Development, Claims and Benefits Administration in Singapore. The role involves coordinating training, handling payments, maintaining records, and assisting with medical benefit claims and leave processes.

You will work with stakeholders to ensure data accuracy, audit readiness, and timely HR service delivery within the Healthcare cluster.

Qualifications

• Diploma in HR, Business or equivalent.
• Experience in administration, HR operations, healthcare, or shared services is a plus.
• Proficient in Microsoft Office and HR systems.
• Strong organisational skills with attention to detail.
• Good communication and collaboration with stakeholders.
• Positive, service-oriented attitude and adaptability.

Responsibilities

• Coordinate training programmes, including course registration, attendance tracking, participant communications, and learning records administration.
• Support training-related payment processes, including invoice processing, staff reimbursements, sponsorship payments, and related documentation.
• Support sponsorship and scholarship administration and maintain related records and documentation.
• Maintain training databases and records to ensure data accuracy and compliance.
• Prepare reports and supporting documentation for audits and management reporting.
• Support the administration of staff medical benefit claims, including cashless and reimbursement claims.
• Follow up with staff and stakeholders on claim submissions and supporting documents.
• Maintain claims records, trackers, and documentation to support timely processing.
• Support leave administration processes, including document verification, record maintenance, and query management.
• Maintain accurate records and filing in SharePoint, HR systems, and other relevant platforms.

Skills

HR administration

MS Office

HR systems

Documentation & records

Stakeholder collaboration

Education

Diploma in HR or equivalent

Job description

About the role

This role provides administrative and operational support for Learning & Development (L&D), Claims, and Benefits Administration to ensure the timely and accurate delivery of HR services across the Healthcare cluster.

Key responsibilities

• Coordinate training programmes, including course registration, attendance tracking, participant communications, and learning records administration.

• Support training-related payment processes, including invoice processing, staff reimbursements, sponsorship payments, and related documentation.

• Support sponsorship and scholarship administration and maintain related records and documentation.

• Maintain training databases and records to ensure data accuracy and compliance.

• Prepare reports and supporting documentation for audits and management reporting.

• Support the administration of staff medical benefit claims, including cashless and reimbursement claims.

• Follow up with staff and stakeholders on claim submissions and supporting documents.

• Maintain claims records, trackers, and documentation to support timely processing.

• Support leave administration processes, including document verification, record maintenance, and query management.

• Maintain accurate records and filing in SharePoint, HR systems, and other relevant platforms.

About you

• Diploma in HR, Business or equivalent.

• Relevant experience in administration, HR operations, healthcare, or shared services environments will be an advantage.

• Proficient in Microsoft Office applications and comfortable with HR systems.

• Strong organisational skills with attention to detail and accuracy.

• Good communication skills and ability to work collaboratively with internal and external stakeholders.

• Positive, service-oriented attitude with the ability to adapt to changing operational needs.