HR Operation

Dexian; Singapore; On-site; SGD 36,000 - 65,000; Full time

Job summary

Dexian is seeking an HR Operations/Onboarding Specialist in Singapore to manage end-to-end onboarding, liaise with candidates and hiring managers, and handle HR transactions across systems like Workday, SAP, ServiceNow, and Paradox.

You will support pre-onboarding, background checks, and document management to ensure regulatory compliance while maintaining accurate records and contributing to process improvements.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• 2+ years of experience in HR operations, shared services, or recruitment services preferred.
• Fresh graduates welcome with interest in HR field.
• Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox is a plus.
• Strong communication and coordination skills.

Responsibilities

• Manage end-to-end onboarding, including candidate and stakeholder communication, interview scheduling, and mobility tasks.
• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, and document management for compliance.
• Schedule and reschedule interviews (in-person and Zoom).
• Coordinate with candidates and hiring managers.
• Handle HR transactions using systems like Workday, SAP, ServiceNow, Paradox.
• Respond to queries via ServiceNow, email, and calls; use knowledge base and escalate when needed.
• Maintain and update candidate and organizational records in HR systems.
• Collaborate with Talent Acquisition, Mobility, and Centers of Excellence for smooth HR operations.
• Prepare employment documents (agreements, amendments, etc.).
• Provide feedback on process gaps and suggest improvements.
• Update SOPs and contribute to knowledge base.
• Escalate incidents using escalation matrix; provide inputs to supervisors.

Skills

Communication skills

Coordination

Attention to detail

Team player

Education

Bachelor's degree in HR/Business Admin

Tools

Workday

SAP

ServiceNow

Paradox

Job description

• Manage end-to-end onboarding process, including candidate and stakeholder communication, interview scheduling, and mobility-related tasks (e.g. travel reimbursements).


• Support recruitment lifecycle activities such as pre-onboarding, onboarding, background screening, document management to ensure compliance with government regulations.


• Scheduling, rescheduling of the interviews, both face to face and zoom.


• Coordination with the candidates and the hiring managers


• Handle HR transactions and requests using systems like Workday, SAP, ServiceNow, and Paradox, ensuring accuracy and timeliness.


• Respond to queries via ServiceNow, email, and calls, using the knowledge base to resolve issues and escalates when needed.


• Maintain and update candidate and organizational records in HR systems.


• Collaborate with Talent Acquisition, Mobility, and other Centers of Excellence to ensure smooth HR operations.


• Prepare employment documents for candidates, including employment agreements, amendments letter and other related documents


• Provide feedback on process gaps and suggest improvements.


• Regularly update standard operating procedures and contribute to the knowledge base.


• Escalate incidents proactively using the escalation matrix.


• Provide inputs to supervisors or managers regarding changes or improvements.

Requirement:

• Bachelors degree in Human Resources, Business Administration, or a related field.


• At least 2 years of experience in HR operations, shared services or recruitment services preferred.


• Position open to fresh graduates who possesses interest in this field.


• Familiarity with HR systems such as Workday, SAP, ServiceNow, or Paradox will be an added advantage.


• Strong communication and coordination skills.


• Attention to detail and ability to manage multiple tasks efficiently.


• Team player with a proactive and solution-oriented mindset.