HR/GA Assistant (On-site)

LOTTE Travel Retail Singapore; Singapore; On-site; SGD 30,000 - 42,000; Full time

Benefits offered by this job

Annual Leave 14-18 days

Medical insurance

Group hospitalisation and surgery

Group dental insurance

Performance bonus

Birthday leave

Job summary

LOTTE Travel Retail Singapore is seeking an HR / General Affairs Assistant to provide administrative support across Human Resources, employee services, and office operations at the Tampines HQ and the second office. You will assist onboarding, maintain records, coordinate vendor and procurement activities, manage airport passes, uniforms and staff welfare initiatives, and support day‑to‑day GA tasks.

The ideal candidate is organised, proactive, with strong Microsoft Office skills and good

Qualifications

• Relevant administrative, HR, or General Affairs experience preferred but not compulsory.
• Proficient in Microsoft Office applications.
• Strong communication and coordination skills.
• Organised, detail-oriented, and proactive.

Responsibilities

• General Affairs and office administration across two locations, including vendors and inventory.
• Coordinate administrative arrangements for expenses, invoices, and payments.
• Assist with airport pass administration, uniform inventory, and staff welfare activities.
• Maintain employee contact lists and organization charts.
• Support HR onboarding, records maintenance, and day-to-day GA tasks.

Skills

General Affairs

Office Administration

Vendor Coordination

HR Support

Employee Onboarding

Microsoft Office

Documentation & Records

Communication

Tools

EP Portal

GLOB+ system

Job description

Job Description - HR / General Affairs Assistant The HR & General Affairs Assistant provides administrative and coordination support across Human Resources, employee services, office administration and General Affairs . The role supports the HR HOD and HR team in ensuring smooth day-to-day HR operations, effective employee onboarding and engagement, accurate maintenance of employee and administrative records, and the efficient operation of the corporate offices.

Key Responsibilities

• A. General Affairs & Office Administration Assist in General Affairs (GA) functions for the Company's 2 office locations Support the day-to-day office administrative and operational requirements Attend to visitors, guests, and incoming enquiries at the HQ office in Tampines Manage incoming and outgoing courier and postal matters , including checking the corporate mailbox and distributing correspondence to the appropriate departments. Ensure meeting rooms and common areas are maintained in a clean, tidy and presentable condition , coordinating with relevant service providers where necessary. Maintain and regularly update the company's employee contact lists, telephone directory and organization chart . Coordinate administrative arrangements for expense claims and corporate credit card documentation, where applicable. Support the processing and submission of HR and General Affairs invoices and payment documentation . Submit required approvals through the EP Portal and process invoices for payment through the GLOB+ system . Manage the replenishment and inventory of office stationery, pantry supplies and other general office consumables across the two corporate offices , ensuring appropriate stock levels and cost control. Coordinate general maintenance matters relating to office premises, alarm systems, furniture, fixtures and office equipment , including liaison with vendors and relevant internal departments. Maintain appropriate administrative records relating to vendors, invoices, purchases, office maintenance and General Affairs activities.
• B. Vendor & Procurement Coordination Source, compare, and negotiate with suppliers and vendors for HR / GA-related supplies and services Coordinate purchases and support services required for daily business operations Monitor vendor performance and delivery timelines -ssist in cost control and inventory tracking where applicable Payment requests submission for GA related expenses
• C. Employee Airport Pass Administration Support employees' airport pass applications, renewals, replacements, and cancellations Ensure proper documentation and timely submissions to Airport police Division Maintain accurate records and tracking of airport passes validity to support Operations
• D. Uniform & Inventory Management Manage uniform inventory and stock tracking Coordinate uniform issuance and distribution to new hires Monitor stock levels and coordinate replenishment where necessary
• E. Workplace Upkeep & Employee Experience Support pantry management and office upkeep Ensure office aesthetics, cleanliness, and workplace environment are maintained professionally Coordinate maintenance and servicing of office equipment and facilities where required Coordinate employee welfare arrangements, including congratulatory gifts, get-well hampers, condolence wreaths and other employee welfare initiatives , in accordance with company guidelines and approved budgets. Support the planning and coordination of employee engagement and welfare activities. Coordinate sourcing, quotations, procurement and distribution of employee gifts, festive items and event-related materials , subject to approved budgets and procurement requirements. Maintain accurate employee-related administrative records, trackers and supporting documentation. Support other HR administrative duties and projects assigned by the HR HOD or AHRMs.

Career Development Opportunity

• General Affairs management
• Employee engagement
• HR project management support
• HR Operational administration with potential career progression into:
• HR Executive functions
• Higher NITEC or Diploma or equivalent qualification
• Relevant administrative, HR, or General Affairs experience preferred but not compulsory
• Proficient in Microsoft Office applications
• Good communication and coordination skills
• Organised, detail-oriented, and proactive
• Positive service-oriented attitude and teamwork mindset

Preferred Competencies

• Ability to multitask in a fast-paced environment
• Good negotiation skills
• Customer service mindset
• Strong sense of responsibility and ownership
• Able to work independently and collaboratively

We offer attractive salary packages that commensurate with relevant work experience.

• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances
• BirthdayLeave