HR Benefits Executive

SBS Transit Ltd; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

SBS Transit Ltd in Singapore is seeking a dedicated Benefits HR professional to support the Head of Benefits in administering rewards, welfare and engagement programmes across assigned business units. The role requires ensuring compliance with statutory requirements and group guidelines while updating HR materials and portals.

You will assist in developing SOPs for the Benefits team, manage benefits queries, and drive efficiency through automation and digitalisation.

Qualifications

• Degree in Human Resource Management or Business Administration.
• 2–3 years’ experience in HR, preferably benefits administration.
• Knowledge of Employment Act and related acts.
• Good understanding of HR policies and compliance.
• Proficient in Microsoft Office; keen on HR digitisation.
• Strong analytical, interpersonal and communication skills.
• Self-motivated, able to work independently and in a team.
• Agile and adaptable with good attention to detail.

Responsibilities

• Support review and implementation of HR policies across units.
• Maintain standard operating procedures for the Benefits team.
• Administer employee benefits policies and answer benefits enquiries.
• Conduct periodic audits for policy compliance.
• Lead or support HR digitisation and automation initiatives.
• Coordinate Concur claims module and related processes.
• Assist with health, wellness and engagement programmes.
• Prepare reports on benefits trends to support decisions.
• Act as Learning Coordinator for HQ HR staff.
• Perform additional duties as assigned.

Skills

HR policies

Benefits administration

Employee engagement

Stakeholder management

Analytics

Communication

Process improvement

Agile

Education

Bachelor's degree in HR/Business

Tools

Microsoft Office

Job description

To support the Head, Benefits in the administration of rewards, employee welfare and benefits, and employee engagement programmes in accordance with statutory requirements, organisational policies, and Group guidelines. The incumbent will provide support to one or more assigned business units, with assignments subject to business needs and periodic review.

Key Responsibilities

• Support the review and implementation of HR policies, ensuring updates are accurately reflected in HR materials, electronic portals, and knowledge repositories.
• Assist in the development, review, and maintenance of standard operating procedures for the Benefits team.
• Administer employee benefits policies and procedures in accordance with established guidelines, while providing timely advice and clarification on employee benefits-related enquiries.
• Conduct periodic audits to ensure compliance with HR policies, procedures, and regulatory requirements.
• Lead or support automation and digitalisation initiatives aimed at improving employee experience and operational efficiency.
• Administer and support the Concur claims module and related claims processes.
• Coordinate and support employee benefits and health promotion programmes, including workplace safety and health initiatives and mental wellness programmes.
• Liaise with insurance brokers and insurers on medical and insurance-related matters, and provide guidance on benefits administration.
• Plan, organise, and execute employee recognition and milestone events, including retirement ceremonies, long service award ceremonies, promotion ceremonies, and other employee engagement activities.
• Monitor benefits-related trends and prepare reports and analyses to support decision-making.
• Serve as Learning Coordinator for HQ HR staff.
• Perform any other duties and projects as assigned.

Job Requirements

• Degree in Human Resource Management, Business Administration, or a related discipline.
• Minimum 2–3 years of relevant HR experience, preferably in benefits administration, employee welfare, employee engagement, or rewards.
• Sound knowledge of the Employment Act, Child Development Co-Savings Act, and Work Injury Compensation Act.
• Good understanding of HR policies, benefits administration, employee engagement practices, and compliance requirements.
• Digitally savvy with intermediate proficiency in Microsoft Office applications and an interest in HR digitalisation and process improvement initiatives.
• Strong analytical, interpersonal, stakeholder management, and customer service skills, with the ability to prepare reports, provide guidance on employee benefits matters, and respond effectively to enquiries.
• Good written and verbal communication skills in English.
• Self-motivated, results-oriented, and able to work independently while maintaining a collaborative and team-oriented mindset.
• Agile, adaptable, and able to manage multiple priorities in a fast-paced environment with strong attention to detail and a commitment to continuous improvement.

By submitting this application for this position, you acknowledge that you have read the Data Protection Policy for Job Applicants (the “Policy”) of SBS Transit Ltd and its subsidiaries, affiliates and related corporations (‘SBST”) and consent to:

a. The collection, use and disclosure of your personal data by SBST for the purposes of your application and potential employment with SBST and the purposes set out in the Policy: and

b. SBST’s retention of your personal data for 2 years for consideration of future job opportunities (where applicable) from the date of submission of application.