Housekeeping Supervisor

Hotel Grand Pacific; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

Hotel Grand Pacific in Singapore is seeking a hands-on Housekeeping Supervisor to coordinate daily operations and lead a team toward delivering exceptional cleanliness and guest comfort.

You will plan resources, allocate shifts, train staff, and monitor room turnover while upholding SOPs. The role requires strong leadership, communication, and attention to detail to resolve guest concerns effectively.

Responsibilities

• Coordinate the maintenance of rooms, public areas and housekeeping equipment
• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards
• Maintain inventory of housekeeping supplies and equipment
• Monitor turnover of rooms to ensure housekeeping efficiency
• Organize work activities for shift commencement and completion
• Plan resources and allocate work assignments to team members
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.
• Execute response and recovery actions during emergency situations
• Resolve guests' concerns and feedback
• Conducts training and coaching to team members
• Assist with cleaning duties as and when required

Job description

Job Description

• Coordinate the maintenance of rooms, public areas and housekeeping equipment

• Inspect rooms and public areas to ensure cleanliness level conforms to hotel standards

• Maintain inventory of housekeeping supplies and equipment

• Monitor turnover of rooms to ensure housekeeping efficiency

• Organize work activities for shift commencement and completion

• Plan resources and allocate work assignments to team members

• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with SOPs.

• Execute response and recovery actions during emergency situations

• Resolve guests' concerns and feedback

• Conducts training and coaching to team members

• Assist with cleaning duties as and when required

Requirements

• Min 2 years of supervisory experience in housekeeping operations

• Able to perform rotating shifts, including weekend and public holidays

• Team player with positive work attitude

• Possess good communication, interpersonal and leadership skills

• Has good observation and pays attention to details

• Ability to work independently and take initiative

• Able to start work within short notice will be an added advantage