Housekeeping Supervisor

Capella; Singapore; On-site; SGD 36,000 - 51,000; Full time

Job summary

Capella Singapore is seeking a Housekeeping Supervisor to oversee day-to-day housekeeping operations, plan resources, allocate tasks, and ensure rooms are maintained to the highest standards. You will inspect rooms, supervise carts, manage stock, and coordinate maintenance to ensure seamless service for guests.

The role emphasizes staff supervision, training, and adherence to hygiene and safety standards in a fast-paced luxury environment.

Qualifications

• Minimum school qualifications.
• Minimum 3 years experience in Housekeeping.
• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling.
• Strong communication and problem-solving skills.
• Works well under pressure in a fast-paced environment.

Responsibilities

• Plan resources and allocate work assignments to team members.
• Organise work activities for shift commencement and completion.
• Supervise cleaning and maintenance per standards.
• Inspect rooms for cleanliness and readiness for arrival guests.
• Inspect housekeeping carts and pantries for cleanliness and stock.
• Report and follow through with cleaning and defect rectification.
• Monitor turnover of rooms for efficiency.
• Coordinate maintenance of rooms and equipment.
• Maintain inventory of supplies and equipment.
• Prepare for VIP arrivals and set up rooms per preferences.
• Purchase, maintain and manage supplies and inventory.
• Provide coaching and feedback to improve team performance.

Skills

Team supervision

Communication skills

Problem-solving

Cleaning techniques

Equipment handling

Education

Minimum school qualifications

Job description

Position Overview

The Housekeeping Supervisor organises and supervises the day-to-day housekeeping operations to ensure rooms are well-maintained for the comfort of guests. The individual plans resources, allocates work assignments, supervises cleaning activities, inspects rooms and monitors the turnover of rooms to uphold the highest level of cleanliness and efficiency of the team.

The Role

Housekeeping operations

• Plan resources and allocate work assignments to team members
• Organise work activities for shift commencement and completion
• Supervise work performance to ensure cleaning and maintenance are carried out in accordance with organisational procedures and standards
• Inspect rooms for cleanliness and readiness for arrival guests in accordance with organisational standards
• Inspect housekeeping carts and service pantries to ensure cleanliness and sufficient stock levels
• Report and follow through with all cleaning and defect rectification
• Monitor turnover of rooms to ensure housekeeping efficiency
• Coordinate the maintenance of rooms and housekeeping equipment
• Maintain inventory of housekeeping supplies and equipment
• Prepare for VIP arrivals and ensure rooms are set up according to their preferences
• Purchase, maintain and manage housekeeping supplies and inventory

Managing teams

• Support departmental targets and objectives
• Monitor team's compliance with organisational and regulatory requirements on hygiene, and workplace safety and health
• Conduct training for new team members
• Provide coaching and feedback to improve team performance

Talent Profile

1. Minimum School qualifications
2. Minimum 3 years experience in Housekeeping
3. Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
4. Strong communication and problem-solving skills.
5. Works well under pressure in a fast-paced environment.