Housekeeping Coordinator: Guest Experience & Admin Pro

JEN Singapore Tanglin; Singapore; On-site; SGD 28,000 - 44,000; Full time

Benefits offered by this job

Career Development Opportunities

Duty Meals and Flexible benefits

Complimentary Room Nights

Discounted Room and Dining Rates

Job summary

JEN Singapore Tanglin is seeking a Housekeeping Coordinator to help manage guest requests and coordinate housekeeping calls. The role supports administrative tasks while ensuring smooth operation of room services.

The ideal candidate understands room operations, is detail-focused and guest-oriented, has strong interpersonal skills, and enjoys problem solving with a can-do attitude to deliver exceptional guest experiences in a vibrant hotel environment.

Qualifications

• Understanding of hotel housekeeping workflows and guest service expectations.
• Attention to detail and a client-focused mindset.
• Strong communication and teamwork abilities.

Responsibilities

• Co-ordinates all calls received in the Housekeeping department to ensure proper recording and follow-up.
• Attends to all guest requests within the stipulated standard of the hotel.
• Assists all administrative duties in Housekeeping.
• Updates and prepares proper documents for filling.

Skills

Room operations understanding

Detail oriented

Guest oriented

Interpersonal skills

Problem solving

Job description

JEN Singapore Tanglin is seeking a Housekeeping Coordinator to help manage guest requests and coordinate housekeeping calls. The role supports administrative tasks while ensuring smooth operation of room services.

The ideal candidate understands room operations, is detail-focused and guest-oriented, has strong interpersonal skills, and enjoys problem solving with a can-do attitude to deliver exceptional guest experiences in a vibrant hotel environment.