Hotel Reservation Sales Specialist

Success Human Resource Centre; Singapore; On-site; SGD 30,466 - 36,493; Full time

Job summary

Success Human Resource Centre Pte Ltd. is seeking a dedicated individual to manage client reservations and ensure a smooth customer experience. This permanent position involves liaising with hotels and bookers, handling special requests, and maintaining accurate reservation records.

The ideal candidate will have 1-2 years of relevant experience in Front Office or Customer Service Operations, strong communication skills, and the ability to work shifts. Knowledge of Property Management Systems is advantageous.

Qualifications

• 1 - 2 years of relevant experience in Front Office/Customer Service Operations.
• Knowledge in Property Management System is an advantage.
• Proficient in MS Office, reservations system is beneficial.

Responsibilities

• Handle reservations for clients including online travel agents.
• Liaise with bookers and hotels to ensure smooth arrivals.
• Ensure proper handling of hotel reservations.

Skills

Customer service

Communication

Administration

Tools

Property Management System

MS Office

Reservations system

Job description

Success Human Resource Centre Pte Ltd. is seeking a dedicated individual to manage client reservations and ensure a smooth customer experience. This permanent position involves liaising with hotels and bookers, handling special requests, and maintaining accurate reservation records.

The ideal candidate will have 1-2 years of relevant experience in Front Office or Customer Service Operations, strong communication skills, and the ability to work shifts. Knowledge of Property Management Systems is advantageous.