Hotel IT Operations Executive

Momentus Hotel Alexandra; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Momentus Hotel Alexandra is seeking a capable IT Support professional to help maintain the hotel's IT systems, assist colleagues and guests, and ensure smooth daily operation of IT infrastructure. You will troubleshoot hardware, software and network issues, install and configure systems, and contribute to IT documentation and asset management.

We value strong communication, teamwork and the ability to work independently in a fast-paced hotel environment, with a focus on security compliance and

Qualifications

• Strong knowledge of computer hardware, software, operating systems and networking.
• Experience in IT troubleshooting, technical support and problem-solving.
• Strong communication, interpersonal and customer service skills for colleagues and guests.
• Good organizational and administrative skills with attention to details.
• Ability to work independently and collaboratively in a fast-paced hotel environment.

Responsibilities

• Provide technical support to hotel colleagues and guests, troubleshooting hardware, software and network issues.
• Install, configure, monitor and maintain IT systems, equipment and applications.
• Ensure the smooth daily operation of the hotel's IT infrastructure and promptly resolve technical issues.
• Provide administrative support, including IT documentation, record keeping, reporting and asset inventory management.
• Coordinate with IT vendors, contractors and service providers.
• Ensure compliance with IT security policies, conduct risk assessments and identify potential vulnerabilities.
• Participate in IT projects and initiatives.

Skills

Hardware knowledge

Software knowledge

Networking

Troubleshooting

Communication

Organization

Independent worker

Job description

Momentus Hotel Alexandra is seeking a capable IT Support professional to help maintain the hotel's IT systems, assist colleagues and guests, and ensure smooth daily operation of IT infrastructure. You will troubleshoot hardware, software and network issues, install and configure systems, and contribute to IT documentation and asset management.

We value strong communication, teamwork and the ability to work independently in a fast-paced hotel environment, with a focus on security compliance and