IT Executive

FURAMA PTE. LTD.; Singapore; On-site; SGD 35,000 - 52,000; Full time

Job summary

FURAMA PTE. LTD. in Singapore is seeking a dedicated IT professional to join the group’s IT team.

The role focuses on maintaining the infrastructure and its security, including servers, switches, and firewall management to ensure reliable hotel operations. You will handle installation, configuration, and support for desktops, laptops, network devices, and software, while coordinating with vendors to implement systems like PMS and Keycard.

Qualifications

• Minimum 1 year IT operations experience with professional cert, diploma or degree.
• Knowledge of Windows Server environments and MS SQL administration.
• Familiar with installation, configuration and administration of servers and network gear.
• Strong analytical and troubleshooting abilities.
• Good communication and interpersonal skills.
• Ability to work under pressure in a fast-paced setting.

Responsibilities

• Maintain IT infrastructure including servers, networks, systems, and software.
• Install, configure and maintain desktop, laptop, network appliances and software.
• Manage user accounts and setup devices for new staff.
• Provide IT support to hotel staff and head office.
• Develop simple troubleshooting checklists for staff.
• Coordinate with vendors to implement systems (PMS, Keycard) on schedule.
• Support security and compliance.
• Implement IT security policies and protect data.
• Ensure PCs have up-to-date antivirus.
• Perform daily data and network backups.
• Document IT procedures and configurations.
• Ad-hoc duties as assigned by Supervisor.

Skills

IT operations

Troubleshooting

Teamwork

Communication skills

Education

Certification or degree in IT

Tools

Windows Server

MS SQL Server

Network equipment

Antivirus software

Job description

We are looking for a passionate individual to join the IT team. Primary role is to maintain the infrastructure and its security; including firewall, switches, and servers.

Job Scope & Responsibilities

• Assist in maintaining the IT infrastructure, including servers, networks, systems, and software in our group of hotels and head office.
• Provide installation, configuration, and maintenance of desktop, laptop, network appliances and software.
• Perform user account management and prepare laptop or desktop for new staffs.
• Provide application and infrastructure technical support to hotel staff and head office employees.
• Develop simple trouble shooting checklists for our hotel staff to follow before contacting IT department or the vendors.
• Co-ordinate with multiple vendors to ensure that various systems (e.g. PMS and Keycard) with dependencies are implemented at the same time or in a timely manner.
• Security and Compliance.
• Assist in the implementation of IT security policies, procedures, and protocols to protect the hotel's data and systems.
• Ensure all PCs and laptops in our hotels have up-to-date anti-virus software installed.
• Perform end-user daily data and network backup.
• Perform documentation on IT procedures, system, and network configuration.
• Ad-hoc duties as assigned by Supervisor.

Job Requirements

• Minimum 1-year working experience in IT operation environment with at least a professional certification, ITE, Poly or degree may apply
• Knowledge in MS Windows Servers and MS SQL administration
• Familiar with installation, configuration and administration of supporting systems, servers and network equipment
• Strong analytical with good troubleshooting ability
• Team player with initiative and ability to perform under pressure
• Ensure confidentiality and reliability of data, information, and intellectual property.
• Ability to work in a fast-paced environment and handle high-stress situations.
• Possess good communication and interpersonal skill.