Hostel Operations Manager - Maximize Occupancy & Quality

SINWEB MANPOWER PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

SINWEB MANPOWER PTE. LTD. is seeking a Hostel Operations Manager to lead day-to-day operations across one or more hostel properties.

You will supervise housekeeping, security, and maintenance teams, ensuring compliance with health, safety, and government regulations while optimizing occupancy and revenue. You will manage budgets, monitor financial performance, and address resident feedback and emergencies with a professional approach.

Qualifications

• Strong leadership, communication, and problem-solving skills.
• Good understanding of accommodation industry regulations and standards.
• Able to work under pressure and handle multiple responsibilities.
• Proficient in MS Office and basic property management systems.
• Ability to manage diverse teams and work with people from different backgrounds.
• Ability to work on weekends and public holidays.

Responsibilities

• Oversee the overall operations of hostel properties.
• Supervise and manage all staff including housekeeping, security, and maintenance teams.
• Ensure facilities comply with health, safety, and government regulations.
• Monitor room occupancy and implement strategies to maximize rental income.
• Prepare and manage budgets, control costs, and track financial performance.
• Address residents' feedback, concerns, and emergencies in a timely and professional manner.
• Conduct regular inspections to maintain cleanliness, hygiene, and maintenance standards.
• Coordinate repairs, maintenance, and vendor services as required.
• Develop and implement policies and procedures to improve operational efficiency.
• Report to company management and provide regular updates on hostel performance.

Skills

Leadership

Communication

Problem solving

Regulatory knowledge

MS Office

Property Mgmt Systems

Team management

Weekend work

Job description

SINWEB MANPOWER PTE. LTD. is seeking a Hostel Operations Manager to lead day-to-day operations across one or more hostel properties.

You will supervise housekeeping, security, and maintenance teams, ensuring compliance with health, safety, and government regulations while optimizing occupancy and revenue. You will manage budgets, monitor financial performance, and address resident feedback and emergencies with a professional approach.