Hospitality Concierge Intern: Elevate Guest Experiences

Marina Bay Sands; Singapore; Hybrid; SGD 13,000 - 19,000; Full time

Job summary

Marina Bay Sands in Singapore is seeking an Intern, Hotel Concierge who will assist with guest services, register guests in OPERA, and handle concierge and ticketing requests to ensure seamless experiences. You will be part of a dynamic team dedicated to delivering exceptional hospitality and guest satisfaction.

You will work closely with Front Office, Guest Services, and other departments, learning hotel operations, developing guest relations, and expanding knowledge of Singapore's highlights

Qualifications

• Must be a full-time matriculated student pursuing a Diploma in Hospitality Operations or related field.
• internship must contribute to school graduation requirements.

Responsibilities

• Register guests in the property management system (OPERA) and update guest folios.
• Handle guest inquiries on tourist information and local features.
• Process concierge and ticketing requests.
• Coordinate with Front Office, Guest Services, and other departments to ensure seamless guest experiences.

Skills

Guest relations

Communication

Customer service

Teamwork

Education

Diploma in Hospitality Operations

Job description

Marina Bay Sands in Singapore is seeking an Intern, Hotel Concierge who will assist with guest services, register guests in OPERA, and handle concierge and ticketing requests to ensure seamless experiences. You will be part of a dynamic team dedicated to delivering exceptional hospitality and guest satisfaction.

You will work closely with Front Office, Guest Services, and other departments, learning hotel operations, developing guest relations, and expanding knowledge of Singapore's highlights