Hospitality Assistant Manager

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Singapore seeks a Hospitality Assistant Manager to lead food & beverage operations and catering events, supporting the Hospitality Manager from planning through execution. The role focuses on delivering a superior workplace experience, coordinating with clients and vendors, and maintaining service standards with a customer‑first mindset.

You will oversee daily operations, mentor team members, and ensure safety, sanitation, and compliance across kitchen and

Qualifications

• Minimum extensive experience in hospitality, catering or F&B management with event coordination
• Proven ability to manage daily operations and events effectively
• Excellent communication and stakeholder management skills
• Ability to multitask, prioritize, and stay composed under pressure
• Customer‑first mindset with proactive issue resolution
• Proficient in PC systems, email, and common workplace software
• Strong knowledge of health, safety, and sanitation standards in kitchen/pantry environments

Responsibilities

• Assist the Hospitality Manager in coordinating catering events and food & beverage operations from pre‑event prep to post‑event cleanup
• Build and maintain relationships with clients, departments and team members to anticipate needs and ensure client satisfaction
• Manage equipment, stock, and pantry supplies with accurate inventory control
• Coordinate with external caterers and vendors for seamless service and high‑quality delivery
• Enforce service standards and safety guidelines to maintain a hygienic environment
• Prepare monthly reports on room utilization and catering expenditures to optimize efficiency
• Lead daily briefings and team meetings, sharing insights to improve performance
• Coordinate leave monitoring and arrange shift coverage to support team wellbeing and inclusivity
• Identify operational risks and report to management to ensure a safe workspace

Skills

Hospitality management

Event coordination

Client relationships

Communication

Multitasking

Health & safety

Office software

Tools

PC systems

Email

Microsoft Office

Job description

Role Overview

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Hospitality Assistant Manager at JLL, you will play a pivotal role in delivering exceptional food and beverage operations and catering events that elevate the workplace experience. Working closely with the Hospitality Manager, you will oversee event execution from planning through cleanup, enforce service standards, and build strong relationships with clients and vendors. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. In this dynamic environment, you will lead with a “customer-first” mindset, ensuring smooth daily operations while actively mentoring team members. What sets JLL apart is our culture of collaboration, locally and across the globe, and in this role, you will bring that culture to life by aligning diverse stakeholders and maintaining high-quality service delivery.

What your day-to-day will look like:

• Assist the Hospitality Manager in coordinating catering events and food and beverage operations, ensuring seamless execution from pre-event preparation to post-event cleanup.
• Build and maintain strong relationships with clients, departments, and team members to anticipate needs, resolve issues proactively, and ensure consistent client satisfaction.
• Manage equipment, stock inventory, and pantry supplies efficiently, ensuring adequate levels and proper storage.
• Coordinate closely with external caterers and vendors to ensure seamless service alignment and high-quality delivery.
• Enforce service standards, safety, and sanitation guidelines to maintain a clean, organized, and hygienic environment in kitchen and pantry areas.
• Prepare monthly reports on room utilization and catering event expenditures to optimize operational efficiency.
• Run daily department briefings and team meetings, actively sharing insights and feedback to continuously improve team performance.
• Coordinate leave monitoring systems and arrange adequate shift coverage, stepping in to cover shifts during manpower shortages to support each other’s wellbeing and champion inclusivity and belonging across teams.
• Identify operational risks or safety concerns and report them to management immediately to ensure a safe, high-performing workspace.

Required qualifications:

• At least 15 or more years of relevant experience in hospitality, catering, or food and beverage management, with a proven track record of coordinating events and daily operations.
• Proven experience in hospitality, catering, or food and beverage management, with a strong background in coordinating events and daily operations.
• Excellent communication and interpersonal skills, with the ability to build rapport with a wide range of clients, stakeholders, and team members.
• Demonstrated ability to multitask, manage multiple simultaneous requests, and make sound decisions under pressure.
• Strong problem-solving abilities and a proactive, “customer-first” mindset to address client needs swiftly and effectively.
• Proficiency in PC systems, including email, internet applications, and general workplace software, to manage daily administrative activities.
• Thorough understanding of health, safety, and sanitation standards within a commercial kitchen or pantry setting.
• Strong collaborative skills, reflecting our belief that the most effective teams are built when everyone is empowered to thrive.
• High level of ethical judgment, integrity, and personal accountability for service outcomes.

Preferred qualifications:

• Prior experience in corporate hospitality settings or managing service level agreements (SLAs).
• Experience mentoring, coaching, and assigning responsibilities to colleagues to foster professional growth.
• Ability to adapt quickly to last-minute operational changes and unexpected event scenarios.
• Familiarity with monitoring room utilization metrics and managing vendor-related budgets.
• A desire to grow professionally within JLL, as we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career.

Location: On-site –Singapore

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process.

We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons.

We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique.

We help our people thrive, grow meaningful careers and find a place where they belong.

Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties.

A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit jll.com.