Hospital Security & Visitor Concierge

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

National University Hospital (Singapore) Pte Ltd is seeking a Security Officer to support daily operations at multiple duty points. You will greet patients and visitors, assist with vehicle flow, and coordinate taxi calls and wheelchair services in a busy hospital environment.

The role requires proactive customer service, teamwork, and flexibility to work 3 rotating shifts including weekends and public holidays.

Qualifications

• Minimum PSLE and above.
• Preferably 2 years of security officer experience.
• Good team player and customer oriented.
• Able to work 3 rotating shifts including weekends/PH.

Responsibilities

• Carry out daily deployment duties at various duty points.
• Smile & greet all incoming and exiting patients/visitors.
• Assist to open/close arriving/departing vehicles at the front lobby.
• Provide proactive assistance to arriving/departing patients/visitors (wheelchair, trolley).
• Coordinate taxi calls, wheelchair/portering assistance and directional support.
• Ensure smooth vehicle flow in car parks and taxi coordination.
• Assist in car park management and related duties.
• Administer access control, pass issuance and contractor management; CCTV review.
• Monitor CCTV and support incident management (e.g., fire, emergencies).
• Attend Code Black triggers (violent patients, crowd control, etc).
• Conduct foot patrols (internal & external).
• As 2nd in command, assist supervisors in deployment and duty management.
• Render support for ad-hoc situations (VIP visits, emergencies).
• Perform other duties as assigned by Supervisor.

Skills

Team player

Customer oriented

Education

PSLE or above

Job description

National University Hospital (Singapore) Pte Ltd is seeking a Security Officer to support daily operations at multiple duty points. You will greet patients and visitors, assist with vehicle flow, and coordinate taxi calls and wheelchair services in a busy hospital environment.

The role requires proactive customer service, teamwork, and flexibility to work 3 rotating shifts including weekends and public holidays.