Security Officer - Operations Support Services (OSS) (8651)

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

National University Hospital (Singapore) Pte Ltd is seeking a Security Officer to support daily operations at multiple duty points. You will greet patients and visitors, assist with vehicle flow, and coordinate taxi calls and wheelchair services in a busy hospital environment.

The role requires proactive customer service, teamwork, and flexibility to work 3 rotating shifts including weekends and public holidays.

Qualifications

• Minimum PSLE and above.
• Preferably 2 years of security officer experience.
• Good team player and customer oriented.
• Able to work 3 rotating shifts including weekends/PH.

Responsibilities

• Carry out daily deployment duties at various duty points.
• Smile & greet all incoming and exiting patients/visitors.
• Assist to open/close arriving/departing vehicles at the front lobby.
• Provide proactive assistance to arriving/departing patients/visitors (wheelchair, trolley).
• Coordinate taxi calls, wheelchair/portering assistance and directional support.
• Ensure smooth vehicle flow in car parks and taxi coordination.
• Assist in car park management and related duties.
• Administer access control, pass issuance and contractor management; CCTV review.
• Monitor CCTV and support incident management (e.g., fire, emergencies).
• Attend Code Black triggers (violent patients, crowd control, etc).
• Conduct foot patrols (internal & external).
• As 2nd in command, assist supervisors in deployment and duty management.
• Render support for ad-hoc situations (VIP visits, emergencies).
• Perform other duties as assigned by Supervisor.

Skills

Team player

Customer oriented

Education

PSLE or above

Job description

Duties and Responsibilities

• To carry out the daily deployment duties and specified tasks at the different duty points.
• Smile & Greet all incoming and exiting patients/visitors
• Assist to open/close arriving/departing vehicles at the front lobby
• Proactive assistance to arriving/departing patients/visitors (wheelchair, trolley etc)
• Provide directional assistance by assisting in taxi call services, wheelchair/portering coordination
• Ensure smooth flow of vehicles on the road, in the carparks and coordination of taxi flow and service
• To assist in the efficient running of, and in all matters relating to car park management.
• Ensure and administer Key, Card Access Control & Administration and Contractor Management (Pass issue)
• CCTV review and recording
• Incident Management (E.g fire, emergency activation)
• Attending to Code Black Triggers (Violent Patient, Crowd Control, Suicide, Crime etc)
• Foot Patrol (Internal & External)
• When tasked as 2nd I/C, Security Officers will assist the Senior Security Officers/Supervisors in the deployment and management of the duties and tasks during
• To render security, support for ad-hoc situations - e.g. VIP visits, emergency situation, etc.
• Perform any other duties assigned by Supervisor.

Requirements

• Minimum PSLE and above
• Preferably minimum 2 years of security officer experience
• Good team player and customer oriented.
• Able to work 3 rotating shifts including weekends / PH