Healthcare Program Coordinator — Patient Care & Care Coordination

WORQ PTE. LTD.; Singapore; Sur place; SGD 48 000 - 72 000; Plein temps

Résumé du poste

WORQ PTE. LTD. is seeking a Programme Coordinator to support care coordination for patients in a innovative home hospital service. You will plan, assess, and monitor the program to ensure optimal care, and work with NUH and NUHS teams to arrange transport, appointments, and bed requests.

The role requires a Diploma, strong English and additional mother tongue language, and proficiency with EMR systems. A proactive, team-minded approach and willingness to work outside standard hours are valued.

Qualifications

• Diploma in any discipline.
• English fluency plus mother tongue language (Chinese/Malay/Tamil).
• Proficient in Microsoft applications.

Responsabilités

• Involve in the planning, assessment, and monitoring of our program to ensure that we are providing the best possible care to our patients.
• Coordinate with external vendors to arrange for transport and courier deliveries.
• Coordinate with NUH & cross hospital BMU to manage bed requests.
• Coordinate with multi departments across NUHS to schedule appointments & other services as requested by the clinicians.
• Perform patient admissions, discharges and transfers on Electronic Medical Record (EMR) system.
• Conduct financial counselling to patient/NOK on the estimated NUHS@Home bills, available subsidies, various payment schemes and mode of payment.
• Assist patient to complete various modes of payment forms. Ensure proper documentation and follow up for all inflight case until patient discharge.
• Export reports from electronic medical records system and import data into relevant channels timely to facilitate information retrieval for the clinical team.

Connaissances

English communication

MS Office

Formation

Diploma

Outils

EMR system

Description du poste

WORQ PTE. LTD. is seeking a Programme Coordinator to support care coordination for patients in a innovative home hospital service. You will plan, assess, and monitor the program to ensure optimal care, and work with NUH and NUHS teams to arrange transport, appointments, and bed requests.

The role requires a Diploma, strong English and additional mother tongue language, and proficiency with EMR systems. A proactive, team-minded approach and willingness to work outside standard hours are valued.