Healthcare IT Desktop Support Engineer (Junior)

ALPHAEUS PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

ALPHAEUS PTE. LTD. is seeking a Desktop Support Engineer for a 1-year contract in Singapore. The role focuses on troubleshooting, incident response, and client platform support, including workstation maintenance and project involvement.

The ideal candidate has an ITE qualification with 3–6 months of desktop support experience, strong communication, coordination, and the ability to prioritize tasks. Vaccination readiness is required.

Qualifications

• ITE graduate with 3–6 months of desktop support experience.
• Good verbal and written communication skills.
• Strong coordination and prioritization abilities.
• Willingness to take vaccines for the role.

Responsibilities

• Troubleshoot client platform problems.
• Respond to incidents and provide resolutions.
• Provide timely status updates to stakeholders.
• Handle service requests related to client platforms.
• Monitor service levels and document configurations.
• Participate in client platform implementation/upgrade projects.
• Gather requirements and assist in infrastructure design.
• Ensure changes follow the change request process.
• Ad-hoc tasks related to scope.

Skills

Desktop support

Communication skills

Prioritization

Team coordination

Vaccine readiness

Education

ITE graduate

Job description

ALPHAEUS PTE. LTD. is seeking a Desktop Support Engineer for a 1-year contract in Singapore. The role focuses on troubleshooting, incident response, and client platform support, including workstation maintenance and project involvement.

The ideal candidate has an ITE qualification with 3–6 months of desktop support experience, strong communication, coordination, and the ability to prioritize tasks. Vaccination readiness is required.