Healthcare Command Centre Operations Lead

National University Health System; Singapore; Vor Ort; SGD 90.000 - 130.000; Vollzeit

Zusammenfassung

National University Health System is seeking a Senior Assistant Manager / Assistant Manager to join the NUHS Cluster Command Centre Operations. You will help coordinate day-to-day cluster operations, implement Healthcare C3 capabilities, and support development of next-generation command centre systems across hospitals.

The role requires 4–5 years in healthcare or hospital operations, strong analytical and communication skills, experience with dashboards and reporting, and the ability to work

Qualifikationen

• Degree in a relevant discipline.
• 4–5 years of healthcare or hospital operations experience.
• Analytical thinker with ability to manage priorities and follow through.
• Strong communication and stakeholder management across multidisciplinary teams.
• Experience with dashboards and operational reporting is advantageous.

Aufgaben

• Monitor cluster-wide operational conditions, capacity and resources.
• Coordinate updates, escalation, and crisis activation.
• Lead cluster command centre operations and provide routine reporting.
• Support Healthcare C3 onboarding and go-live readiness.
• Improve patient transfer workflows and dashboards.
• Develop future NUHS Command Centre operating model and enabling systems.
• Collaborate with clinical, operational, technology, and external partners.

Kenntnisse

Operational coordination

Stakeholder management

Data-driven decision making

Communication skills

Crisis management

Ausbildung

Bachelor's degree in a relevant discipline

Tools

Dashboards

Operational reporting tools

Workflow improvements

Jobbeschreibung

National University Health System is seeking a Senior Assistant Manager / Assistant Manager to join the NUHS Cluster Command Centre Operations. You will help coordinate day-to-day cluster operations, implement Healthcare C3 capabilities, and support development of next-generation command centre systems across hospitals.

The role requires 4–5 years in healthcare or hospital operations, strong analytical and communication skills, experience with dashboards and reporting, and the ability to work