Health Services Manager

NATURAL HEALING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A healthcare provider in Singapore seeks an experienced Health Services Manager to oversee daily clinic operations and deliver excellent patient care. This role includes training staff, ensuring compliance with regulations, and achieving sales targets. The ideal candidate should have a strong background in operational management, patient care, and excellent leadership skills. Join a dedicated team aimed at improving patient experiences in a high-volume retail clinic setting.

Qualifications

• Proven experience as a Health Services Manager in a healthcare setting.
• Strong understanding of healthcare regulations and compliance.
• Excellent communication and leadership skills.

Responsibilities

• Oversee daily clinic operations ensuring regulatory compliance.
• Conduct physical examinations and review patients' health histories.
• Supervise clinic staff and foster a positive work environment.
• Coordinate patient scheduling and improve their experience.
• Achieve monthly clinic sales targets.

Skills

Operational Management

Patient Care

Staff Training

Sales Performance

Job description

We are seeking an experienced Health Services Manager to join our team in a high-volume retail clinic setting. The successful candidate will be responsible for providing exceptional care to our patients, while managing clinic operations each day.

Operational Management and Compliance

• Oversee the daily clinic operations to ensure compliance with healthcare regulations and clinic policies.
• Develop and implement efficient workflow processes to improve patient care.
• Work with all departments of therapists to implement patient services

Hands‑on Patient Service

• Reviewing patients’ health, medical histories and x‑ray results including information on previous injuries, surgeries, general health and lifestyle
• Conduct physical examination, focusing on patients’ range of movement

Staff Training and Supervision

• Train and supervise clinic staff and therapists on Company protocols and brand’s operational SOP, conduct performance evaluations, and foster a positive work environment through constructive feedback.

Patient Management

• Coordinate patient scheduling, address inquiries and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long‑term care
• Refer patients to the most suitable department of therapists based on review of the care patients require

Sales Performance

• Ensure monthly achievement of clinic sales targets.

Additional Responsibilities

• Undertake 'on‑call' duties, conduct health talks and promotions, fulfill administrative tasks, attend seminars and meetings as required