Head of Learning & Development

PEOPLEBANK SINGAPORE PTE. LTD.; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

PEOPLEBANK SINGAPORE PTE. LTD. is seeking an experienced Learning & Development leader to define and drive an enterprise-wide strategy, aligning with business goals and workforce planning.

You will design leadership programs, manage the LMS/LXP, leverage data analytics, and collaborate with senior executives to build a culture of continuous learning and high performance. With 10+ years in L&D and a track record of delivering multi-regional programs, you will lead a global team, partner with

Qualifications

• Bachelor's degree in Human Resources, Organizational Development or related field.
• 10+ years in Learning & Development with global leadership experience.
• Strategic leadership in enterprise-wide L&D strategy.
• Proven ability to design leadership development programs.
• Proficiency with LMS, e-learning tools, and AI-enabled learning.
• Strong stakeholder management and communication skills.
• Commercial acumen linking learning to business outcomes.

Responsibilities

• Define and execute a comprehensive L&D strategy aligned with goals and workforce planning.
• Lead design, development, and delivery of high-impact learning programmes across formats.
• Own the LMS/LXP ecosystem and drive AI-enabled learning initiatives.
• Establish a robust measurement framework to assess ROI and impact.
• Collaborate with senior leaders and HRBPs to identify capability gaps and co-create solutions.
• Mentor and develop a high-performing L&D team and promote best practices.

Skills

Strategic leadership

Programme design

Leadership development

Learning technology

Data analytics

Stakeholder management

Team leadership

Organisational development

Project management

M365 proficiency

English communication

Education

Bachelor's degree in Human Resources or related field

Tools

LMS/LXP platforms

AI-enabled learning tools

Job description

Key Responsibilities

Learning Strategy & Direction

• Define and execute a comprehensive Learning & Development strategy aligned with organisational goals, workforce planning, and future capability requirements.
• Translate business strategy into meaningful learning and capability-building initiatives that drive performance and long-term competitiveness.
• Identify future capability needs—including leadership, digital fluency, and technical skills—and ensure proactive development pathways are in place.
• Establish enterprise standards for leadership development, compliance training, and digital learning.
• Develop and manage the L&D budget, ensuring effective resource allocation and return on investment.

Programme Design & Delivery

• Lead the design, development, and delivery of high-impact learning programmes, including workshops, e-learning modules, coaching sessions, and blended learning experiences.
• Design and implement leadership development programmes for all levels - from emerging talent to senior executives - spanning cohort learning, coaching, and experiential development.
• Create clear career development pathways that support progression, retention, and succession planning.
• Develop modern, engaging learning content across multiple formats - digital, interactive, and experiential to enhance accessibility and learner engagement.

Learning Technology & Innovation

• Own and evolve the global Learning Management System (LMS/LXP) ecosystem; stay ahead of AI-enabled learning, digital content, and emerging platforms.
• Leverage data and analytics to personalise learning journeys, predict skill gaps, and measure programme effectiveness.
• Drive adoption of innovative learning technologies - including mobile learning, microlearning, and virtual training to create scalable and engaging programmes.

Data, Evaluation & Impact

• Establish a robust measurement framework to assess the effectiveness and ROI of learning initiatives, reporting insights to executive and Board-level stakeholders.
• Collect, interpret, and report on key learning metrics, using course completion data, assessments, and feedback to guide continuous improvement.
• Use data-driven insights to refine learning strategy and demonstrate tangible business outcomes.

Collaboration & Stakeholder Engagement

• Partner with senior leadership and HRBPs to identify capability gaps, align learning priorities with business objectives, and co-create targeted solutions.
• Build strong relationships with external partners, vendors, and learning institutes to bring cutting-edge development opportunities to the organisation.
• Act as a strategic advisor to management on learning, skills gaps, and organisational development.

Team Leadership & Development

• Lead, mentor, and develop a high-performing L&D team, fostering a culture of collaboration, curiosity, and continuous improvement.
• Drive a disciplined, data-driven approach to L&D delivery, ensuring high-quality execution and prioritisation across all initiatives.
• Build a strong L&D community of practice across the organisation, promoting knowledge-sharing, consistency, and best-practice alignment.

Organisational Development & Culture

• Lead or support organisational development initiatives—including change management, culture programmes, and succession frameworks.
• Embed a mindset of continuous learning, curiosity, and psychological safety—from onboarding through to senior leadership.
• Foster a culture of high performance through effective goal setting, feedback, and development planning.

Essential Skills & Experience

• Education:Bachelor's degree in Human Resources, Organisational Development or a related field
• Experience:10+ years in Learning & Development, with at least 5 years leading global or multi-regional teams.
• Strategic Leadership:Proven expertise in designing and implementing enterprise-wide L&D strategies that drive business performance.
• Programme Design:Demonstrated ability to build learning solutions from scratch—including frameworks, content, delivery models, and evaluation methodologies.
• Leadership Development:Track record of designing and running impactful leadership programmes from first-time managers to senior executives.
• Learning Technology:Proficiency with Learning Management Systems, e-learning tools, and emerging learning technologies; experience with AI-enabled learning is highly desirable.
• Commercial Acumen:Ability to link learning initiatives directly to business outcomes, with a strong focus on measurable impact.
• Stakeholder Management:Exceptional influencing and communication skills, with the ability to engage senior stakeholders and build positive relationships across all levels.
• Team Leadership:Experience leading and developing L&D teams, fostering high performance and a shared sense of purpose.
• Project Management:Strong project management skills with a track record of delivering complex, multi-stream initiatives.
• Technical Competence:High proficiency with M365 applications and data analysis tools.
• Language:Fluent in English, with outstanding written and verbal communication skills.