Training Manager

dnata Singapore Pte Ltd; Singapore; On-site; SGD 100,000 - 180,000; Full time

Job summary

dnata Singapore Pte Ltd is seeking a Training Manager to lead the design, development, and execution of learning and development initiatives across the organization. You will manage a team, implement innovative learning strategies, and drive measurable performance improvements aligned with business goals.

The role requires strategic thinking, strong people leadership, and a results-driven approach to align training with organizational objectives.

Qualifications

• Diploma or relevant certification in HR, business, education, or related field.
• 5–8 years in training, learning & development, or organizational development; 2+ years in a leadership role preferred.
• Strong people management and coaching skills with the ability to inspire and develop a team.
• Experience in designing and implementing L&D strategies and learning programs.
• Knowledge of learning technologies, instructional design, and modern training methodologies.
• Strong analytical skills to define KPIs, track performance, and measure training ROI.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to manage multiple projects and prioritize in a fast-paced environment.

Responsibilities

• Lead, mentor, and develop a high-performing training team and foster a culture of continuous learning.
• Develop and implement L&D strategies aligned with organizational goals and employee development needs.
• Oversee the design, development, and delivery of training programs for various levels within the organization.
• Define KPIs for training programs and track their effectiveness and business impact.
• Partner with business leaders and HR to identify organizational learning needs and communicate results to senior leadership.

Skills

People management

Learning strategy

KPI setting

Stakeholder management

Data-driven

Communication

Education

Diploma or relevant certification

Tools

LMS platforms

Instructional design

Job description

Position Overview:

The Training Manager will lead the design, development, and execution of the organization’s learning and development (L&D) initiatives. This role involves managing a team of training professionals, implementing innovative learning strategies, and driving measurable performance improvements across the organization. The ideal candidate is a strategic thinker, skilled people manager, and results-driven L&D professional who can align training programs with business objectives.

Key Responsibilities:

1. People Management & Leadership

• Lead, mentor, and develop a high-performing training team, fostering a culture of continuous learning.
• Set clear performance expectations, conduct regular performance reviews, and create individual development plans for team members.
• Build cross-functional relationships to understand training needs and drive engagement across departments.

2. Learning & Development Strategy

• Develop and implement L&D strategies aligned with organizational goals and employee development needs.
• Identify skill gaps and create targeted learning interventions, including classroom, virtual, and on-the-job training.
• Evaluate the effectiveness of training programs through feedback, assessments, and ROI analysis.
• Stay updated with L&D trends, tools, and technologies to continuously enhance learning initiatives.

3. Training Program Design & Delivery

• Oversee the design, development, and delivery of training programs for various levels within the organization.
• Collaborate with subject matter experts to create relevant, engaging, and effective learning content.
• Ensure training materials and resources meet quality standards and support diverse learning needs.

4. KPI Setting & Performance Measurement

• Define KPIs for training programs (e.g., training completion rates, post-training assessment scores, employee engagement scores, performance improvement metrics).
• Track and report on training effectiveness, business impact, and team performance.
• Use data-driven insights to continuously improve L&D initiatives and team efficiency.

5. Stakeholder Management

• Partner with business leaders and HR teams to identify organizational learning needs.
• Advise management on talent development strategies and succession planning.
• Communicate L&D strategy, program updates, and results to senior leadership.

Requirements:

• Diploma or any relevant certification in Human Resources, Business Administration, Education, or related field.
• Minimum 5–8 years of experience in training, learning & development, or organizational development; 2+ years in a leadership role preferred.
• Strong people management and coaching skills with the ability to inspire and develop a team.
• Experience in designing and implementing L&D strategies and learning programs.
• Knowledge of learning technologies, instructional design, and modern training methodologies.
• Strong analytical skills to define KPIs, track performance, and measure training ROI.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to manage multiple projects and prioritize in a fast-paced environment.