Head of Human Resources

British Club, The; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

British Club, The in Singapore is seeking an experienced Head of Human Resources to oversee the full spectrum of HR functions and provide practical HR support to the Club and its employees. You will lead recruitment, employee relations, payroll, HRIS, training and industrial relations, ensuring compliance with Singapore laws and the Club's policies.

The role requires a Bachelor's degree and at least 10 years of HR experience in clubs or hospitality, with strong leadership, communication and

Qualifications

• Bachelor’s degree in HRM, business admin or related field.
• 10+ years HR experience, preferably in a Club or Hospitality.
• Strong knowledge of Singapore employment laws.
• Experience in employee relations, recruitment, performance management, payroll and HR administration.
• Experience with unions/Collective Agreements advantageous.
• Excellent communication and interpersonal skills; confidential and professional.

Responsibilities

• Oversee full spectrum of HR functions including recruitment, payroll, and HRIS.
• Develop and implement HR policies aligned with club objectives.
• Lead recruitment activities to attract and retain talent.
• Coordinate manpower planning, budgeting, and salary reviews.
• Work with Department Heads on manpower and performance matters.
• Develop training programmes with Department Heads.
• Advise management on employee relations and industrial relations.
• Ensure compliance with Singapore employment laws and Club policies.
• Oversee payroll, attendance, and HR operations.
• Plan staff welfare, recreational and engagement activities.
• Guide management on HR practices and confidentiality.
• Lead and supervise the HR team and day-to-day operations.

Skills

People management

Communication skills

Problem solving

Conflict management

Organizational skills

Education

Bachelor’s degree in HRM / Business Admin or related field

Tools

HRIS

Payroll systems

Job description

We are looking for an experienced Head of Human Resources to oversee the full spectrum of HR functions and provide practical HR support to the Club and its employees.

Key Responsibilities

• Oversee the full spectrum of HR functions, including recruitment, employee relations, compensation and benefits, performance management, HRIS and payroll administration, training and development, industrial relations and HR operations.
• Develop, review and implement HR policies and practices in line with the Club’s objectives and operational requirements.
• Manage recruitment activities and support the Club in attracting and retaining suitable talent.
• Coordinate annual HR activities including manpower planning and budgeting, salary review, performance appraisal and reward-related exercises.
• Work closely with Department Heads on manpower requirements, employee matters and performance management.
• Develop and coordinate training programmes in consultation with Department Heads based on operational and staff development needs.
• Handle employee relations and industrial relations matters, providing advice and support to management and Department Heads where required.
• Ensure compliance with Singapore employment laws, statutory requirements and the Club’s policies and Collective Agreement.
• Oversee HRIS, payroll and attendance administration, ensuring accurate and timely processing.
• Plan and coordinate staff welfare, recreational and engagement activities.
• Provide guidance to management and Department Heads on HR policies, employment practices and employee-related matters.
• Lead and supervise the HR team and ensure the smooth day-to-day running of HR operations.

Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration or a relevant discipline.
• At least 10 years of relevant HR experience, preferably in a Club or Hospitality environment.
• Good knowledge of Singapore employment laws and regulations.
• Experience in employee relations, recruitment, performance management, payroll and HR administration.
• Experience in industrial relations and working with unions / Collective Agreements will be an advantage.
• Good problem-solving and conflict management skills, with the ability to handle employee matters fairly and professionally.
• Able to think ahead, plan effectively and provide practical HR solutions.
• Hands-on, resourceful and willing to be involved in day-to-day HR operations.
• Good communication and interpersonal skills, with the ability to work with employees at all levels.
• Mature, approachable and able to maintain confidentiality when handling sensitive employee matters.