Head of Employee Digital Experience & IT Modernisation

Changi Airport Group; Singapore; Presencial; SGD 180.000 - 260.000; Jornada completa

Descripción de la vacante

Changi Airport Group is expanding its technology leadership to deliver exceptional employee digital experiences across End User Computing, digital workplace tools, and secure corporate infrastructure.

The role requires a proven track record in leading large IT teams, shaping ITSM practices, and driving modernization across cloud, networks and security. Candidates should excel in stakeholder communication and continuous improvement, aligning technology with business goals.

Formación

• 10–15+ years of IT leadership experience.
• Strong knowledge of endpoint computing, collaboration platforms, infrastructure, networks and security.
• Excellent communication and stakeholder management skills.

Responsabilidades

• Lead service delivery across End User Computing, Digital Workplace, cybersecurity, and corporate servers and network.
• Establish and mature ITSM practices (Incident, Problem, Change, Knowledge, Continual Improvement).
• Drive modernization of workplace computing, collaboration platforms, and infrastructure for efficiency.
• Collaborate with cross-functional teams and manage vendors to ensure value.

Conocimientos

Leadership

Stakeholder management

Communication

Problem-solving

ITSM practices

Cybersecurity understanding

Employee experience focus

Educación

Bachelor's degree in Information Technology or related field

Descripción del empleo

Changi Airport Group is expanding its technology leadership to deliver exceptional employee digital experiences across End User Computing, digital workplace tools, and secure corporate infrastructure.

The role requires a proven track record in leading large IT teams, shaping ITSM practices, and driving modernization across cloud, networks and security. Candidates should excel in stakeholder communication and continuous improvement, aligning technology with business goals.