Head of Admissions Operations & Data Insights

sggovterp; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

sggovterp in Singapore seeks a meticulous and motivated manager to lead a team of admissions officers responsible for full-time diploma admissions, data requests and analysis.

You will plan and administer admission exercises, review processes, analyse trends, and coordinate with internal stakeholders to ensure accurate, timely intake outcomes. Prior leadership experience in an educational setting is preferred.

Qualifications

• Leading a team of admissions officers with strong oversight on accuracy and timeliness.
• Experience handling data requests and analysis to inform intake planning.
• Excellent written and spoken communication across internal and external stakeholders.
• Proficiency in Microsoft Office and data tools for large data sets is essential.
• Ability to multi-task, prioritise, and deliver under tight timelines.

Responsibilities

• Plan and administer end-to-end diploma admission cycles from application review to offer and enrolment.
• Process applications in line with policies and admission criteria.
• Review and optimise admission processes for timeliness and accuracy.
• Monitor and report trends in admissions and course demand.
• Manage course streaming and transfer processes.
• Maintain knowledge of admissions policies; coordinate with stakeholders and agencies.
• Oversee system enhancements, including requirements gathering and UAT.
• Deliver customer-centric admission services and procedures.
• Handle admissions-related inquiries and appeals.

Skills

Team leadership

Data analysis

Attention to detail

Communication skills

Multi-tasking

Independent work

IT proficiency

Tools

Microsoft Office

Excel VBA

Python

R

Job description

sggovterp in Singapore seeks a meticulous and motivated manager to lead a team of admissions officers responsible for full-time diploma admissions, data requests and analysis.

You will plan and administer admission exercises, review processes, analyse trends, and coordinate with internal stakeholders to ensure accurate, timely intake outcomes. Prior leadership experience in an educational setting is preferred.