Hands-on Restaurant HR & Operations Lead

STYXX PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Leila Singapore is seeking a hands-on and highly organised HR & Operations Executive to support people and day-to-day restaurant operations. This dual-role position involves building HR processes, managing operational matters, and ensuring the restaurant runs smoothly.

You will work closely with management and the operations team, with opportunities to build systems and make an impact on how the business operates.

Qualifications

• Minimum 2-3 years of relevant F&B, hospitality or restaurant experience
• Strong practical HR and administrative experience with a good understanding of F&B manpower and workplace operations
• Comfortable handling both people matters and operational challenges

Responsibilities

• Manage day-to-day HR matters including recruitment, interviews, onboarding, employee records, attendance, leave and HR administration.
• Lead recruitment for service, kitchen, operations and support positions, from sourcing and screening to interviews and onboarding.
• Work closely with management to understand manpower requirements and support effective workforce planning.
• Ensure employees understand and follow company policies, HR guidelines and operational standards.
• Maintain accurate and up-to-date employee records and documentation.
• Support the smooth day-to-day operation of the restaurant and resolve operational issues promptly.
• Develop, implement and maintain SOPs, systems and operational processes.
• Identify areas for improvement and help streamline processes to improve efficiency, productivity and cost control.
• Coordinate operational matters including maintenance, procurement, inventory, vendors and administrative requirements.
• Liaise with suppliers and service providers and ensure issues are followed up and resolved.
• Support manpower scheduling and operational planning.
• Ensure proper documentation and operational records are maintained.
• Work closely with management and operations to identify problems and implement practical solutions.
• Support cost control and resource planning.
• Take ownership of ad-hoc projects and improvement initiatives.
• Be a reliable go-to person for both HR and operational matters.

Skills

Recruitment

Onboarding

HR Administration

People Operations

Manpower Planning

SOP Development

Operations Support

Vendor Liaison

Office Suite

HRIS

Tools

HRIS

POS Systems

Google Workspace

Microsoft Office

Job description

Leila Singapore is seeking a hands-on and highly organised HR & Operations Executive to support people and day-to-day restaurant operations. This dual-role position involves building HR processes, managing operational matters, and ensuring the restaurant runs smoothly.

You will work closely with management and the operations team, with opportunities to build systems and make an impact on how the business operates.