Restaurant Operations Lead

DHIYA INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

DHIYA INTERNATIONAL PTE. LTD. in Singapore is seeking a hands-on Restaurant Operations Lead to oversee recruitment, training, and scheduling of restaurant staff, while ensuring compliance with hygiene and sanitation standards.

You will monitor food preparation, presentation, and storage for health and safety compliance, manage inventory and cash flow, respond to customer feedback, and drive service quality through proactive measures.

Responsibilities

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Job description

DHIYA INTERNATIONAL PTE. LTD. in Singapore is seeking a hands-on Restaurant Operations Lead to oversee recruitment, training, and scheduling of restaurant staff, while ensuring compliance with hygiene and sanitation standards.

You will monitor food preparation, presentation, and storage for health and safety compliance, manage inventory and cash flow, respond to customer feedback, and drive service quality through proactive measures.