Hands-On F&B Ops Lead: Outlets & Retail

Private Advertiser; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Private Advertiser in Singapore is seeking a proactive F&B Operations Executive to oversee day-to-day operations of outlets and retail locations, ensuring smooth operations, strong product visibility, stock availability, and adherence to company standards. This role suits someone who thrives on ground-level work in a fast-paced environment.

You will work with outlet supervisors and frontline teams to drive sales, improve processes, maintain safety compliance, and enhance customer experience

Qualifications

• 1+ year in F&B or retail operations, fresh graduates welcome.
• Experience overseeing multiple outlets is a plus.
• Strong communication and interpersonal skills.
• Excellent organization and time-management to handle priorities.
• Proactive, independent, and hands-on with a sense of ownership.
• Familiarity with inventory, merchandising, and promotions.

Responsibilities

• Oversee daily operations across assigned F&B outlets and retail locations, ensuring smooth operations and consistent company standards.
• Manage and supervise outlet teams, including manpower planning, work allocation, attendance, performance, training, coaching, and discipline.
• Monitor and drive outlet sales, revenue, operational KPIs, and profitability targets, implementing corrective actions where required.
• Improve operational processes, workflows, productivity, and cost efficiency, including control of labour costs, operating expenses, and wastage.
• Ensure compliance with food safety, hygiene, health and safety, licensing, and company policies and standards.
• Maintain high standards of customer service and experience by addressing feedback, complaints, and operational issues promptly.
• Oversee inventory and stock management, including ordering, stock levels, stock counts, reconciliation, expiry monitoring, and wastage control.
• Coordinate and execute promotions, new product launches, festive campaigns, sampling activities, merchandising, and other marketing initiatives.
• Manage relationships with suppliers, vendors, delivery and e-commerce platforms, and other external partners to support operational efficiency and business growth.
• Drive continuous improvement initiatives and support new outlet openings, renovations, operational projects, and other ad-hoc duties assigned by management.
• Support ad-hoc operational projects, company initiatives, and other duties as assigned by management.

Skills

F&B operations

Outlet management

Interpersonal skills

Organizational & time-management

Proactive & hands-on

Customer experience focus

Tools

Microsoft Excel

Job description

Private Advertiser in Singapore is seeking a proactive F&B Operations Executive to oversee day-to-day operations of outlets and retail locations, ensuring smooth operations, strong product visibility, stock availability, and adherence to company standards. This role suits someone who thrives on ground-level work in a fast-paced environment.

You will work with outlet supervisors and frontline teams to drive sales, improve processes, maintain safety compliance, and enhance customer experience