F&B Operations Leader – Growth & Service Excellence

KF SG PTE. LTD.; Singapore; On-site; SGD 40,000 - 70,000; Full time

Benefits offered by this job

Fast track career growth

Attractive Salary and Benefits package

Annual Leave

Sick Leave

Medical benefits

Uniforms

On-job training provided

Vibrant working environment

Job summary

KF SG PTE. LTD. in Singapore is seeking an experienced outlet operations leader to oversee food and beverage preparation, service, and staff performance in a fast-paced environment.

You will manage daily operations, stock levels, cash handling, compliance with health and safety, and drive sales through exceptional guest service. Join a vibrant team with on‑the‑job training and a supportive culture that emphasises growth and retention.

Responsibilities

• Oversee and optimize preparation and serving of all food, toast, and beverages in line with SOPs.
• Lead by example to deliver exceptional customer service.
• Streamline and manage order taking via POS systems for efficient, accurate service.
• Train staff to upsell menu items and promotions to boost sales.
• Resolve customer complaints and provide feedback to management for improvement.
• Provide active supervision of daily operations including cashiering, opening/closing, and stock-taking.
• Liaise with internal teams for inventory levels and timely ordering.
• Ensure all licenses and posters are displayed or renewed on time.
• Prepare end-of-day reports including sales summaries and petty cash usage.
• Conduct outlet inspections and support HR in staff engagement and retention.
• Resolve POS-related issues and participate in meetings to drive workflow improvements and targets.

Job description

KF SG PTE. LTD. in Singapore is seeking an experienced outlet operations leader to oversee food and beverage preparation, service, and staff performance in a fast-paced environment.

You will manage daily operations, stock levels, cash handling, compliance with health and safety, and drive sales through exceptional guest service. Join a vibrant team with on‑the‑job training and a supportive culture that emphasises growth and retention.