HAIR SALON SUPERVISOR

ASIA PACIFIC MANPOWER PTE. LTD.; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

ASIA PACIFIC MANPOWER PTE. LTD. in Singapore is seeking an experienced salon operations leader to oversee daily operations and drive revenue while maintaining premium service standards. You will recruit, train and lead staff, ensure top quality hair services, manage bookings and handle client inquiries with hospitality.

The role requires strong leadership, trend awareness, and a polished appearance to match the upscale salon brand and client expectations.

Qualifications

• At least 5 years of proven hair salon experience, preferably in a senior stylist or team-leader role.
• Strong leadership, communication and team-management skills.
• Up-to-date knowledge of international and local hair trends and products.
• Excellent interpersonal and customer-service abilities with client loyalty track record.
• Professional appearance aligned with the salon brand and style standards.

Responsibilities

• Oversee daily salon operations and drive revenue while controlling costs.
• Recruit, train, motivate, evaluate and direct salon staff.
• Monitor technical quality of services to ensure safety and premium results.
• Manage client bookings, inquiries and complaints to deliver top hospitality.
• Ensure hygiene, cleanliness and safe operation of all tools and stations.
• Foster a trendy, upscale salon environment and maintain inventory of consumables.
• Place orders, manage stock, reduce waste and participate in hiring.

Skills

Leadership

Communication

Team management

Customer service

Trend awareness

Job description

Job Description

• Daily Operations & Revenue: Oversee the daily operations of the hair salon. Ensure the salon meets or exceeds performance goals regarding revenue and operational costs.
• Staff Management: Train, hire, motivate, evaluate and direct the salon staff.
• Technical Quality Control: Monitor the technical standards of all hair services (cutting, coloring, styling and chemical treatments) to ensure safety and consistent premium quality.
• Customer Service & Scheduling: Maintain the client database, manage appointments efficiently, and handle client inquiries or complaints to provide the highest level of hospitality.
• Hygiene & Equipment Maintenance: Ensure the absolute cleanliness and tidiness of all salon stations, washing areas, and colour bars. Oversee the proper functioning and safety of all professional hair tools and equipment.
• Salon Environment: Foster a trendy, professional and welcoming aesthetic environment to promote a relaxing and upscale experience for clients.
• Inventory & Supply Management: Place orders for salon consumables, chemicals and retail haircare products. Manage inventory control, reduce product waste and conduct interviews for new staff members.

Requirements

• Industry Experience: At least 5 years of proven relevant working experience in the hair salon industry, with a background as a senior stylist or team leader preferred.
• Leadership Skills: Strong leadership, communication and team management skills to drive a creative team.
• Trend & Product Awareness: Up-to-date with international and local hair trends, cutting/colouring techniques, scalp care advancements, and professional haircare products.
• Customer Service Abilities: Excellent interpersonal and customer service skills, with a track record of building strong client loyalty.
• Professional Appearance: A highly fashionable, well-groomed and professional appearance that aligns with the salon's brand image and style standards.