HAIR SALON MANAGER

kls traders pte. ltd.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

kls traders pte. ltd. is seeking a salon operations manager to oversee daily activities of a beauty and hair salon in Singapore. You will supervise hairstylists and beauty therapists, coordinate staff rosters, monitor cleanliness, and drive service standards across the customer journey.

Responsibilities include inventory control, sales targets, training, handling complaints, and ensuring compliance with safety and hygiene regulations to deliver consistent client satisfaction.

Responsibilities

• Manage the day-to-day operations of the beauty and hair salon.
• Supervise, motivate and manage salon staff, including hairstylists and beauty therapists.
• Prepare staff schedules, work rosters and manage leave and attendance.
• Ensure the salon maintains high standards of cleanliness, hygiene and presentation.
• Oversee customer appointments, enquiries, feedback and service recovery.
• Monitor customer satisfaction and ensure consistent service quality.
• Manage salon inventory, including hair, beauty and retail products.
• Monitor stock levels and coordinate purchasing and replenishment.
• Assist in achieving monthly sales and revenue targets.
• Promote salon services, packages and products to customers.
• Monitor daily sales, cash collection and basic operational records.
• Train and coach staff on customer service, salon procedures and service standards.
• Handle customer complaints professionally and resolve operational issues promptly.
• Ensure all salon equipment is properly maintained and in good working condition.
• Ensure the salon complies with relevant workplace, safety, hygiene and regulatory requirements.

Job description

• Manage the day-to-day operations of the beauty and hair salon.
• Supervise, motivate and manage salon staff, including hairstylists and beauty therapists.
• Prepare staff schedules, work rosters and manage leave and attendance.
• Ensure the salon maintains high standards of cleanliness, hygiene and presentation.
• Oversee customer appointments, enquiries, feedback and service recovery.
• Monitor customer satisfaction and ensure consistent service quality.
• Manage salon inventory, including hair, beauty and retail products.
• Monitor stock levels and coordinate purchasing and replenishment.
• Assist in achieving monthly sales and revenue targets.
• Promote salon services, packages and products to customers.
• Monitor daily sales, cash collection and basic operational records.
• Train and coach staff on customer service, salon procedures and service standards.
• Handle customer complaints professionally and resolve operational issues promptly.
• Ensure all salon equipment is properly maintained and in good working condition.
• Ensure the salon complies with relevant workplace, safety, hygiene and regulatory requirements.