Guest Services & VIP Boarding Coordinator

Straco Leisure Pte Ltd; Singapore; On-site; SGD 20,088 - 26,784; Full time

Job summary

A leisure and entertainment company in Singapore is seeking candidates for a guest service role at Singapore Flyer. Responsibilities include meeting guests, assisting with ticket purchases, ensuring safety compliance, and coordinating special boarding arrangements. Ideal candidates will have N' Levels or above and some customer service experience, alongside good communication and interpersonal skills. The position requires a pleasant disposition and involves rotating shifts.

Qualifications

• Experience in customer service is required.
• Candidates should have a pleasant and outgoing disposition.

Responsibilities

• Meet-and-greet guests to ensure a memorable visit.
• Guide guests to purchase tickets and entry.
• Ensure compliance with safety requirements.
• Check tickets at the entry point.
• Coordinate boarding for VIPs and Private Capsules.
• Maintain security at restricted access points.
• Work rotating shifts as required.

Skills

Good communication skills

Interpersonal skills

Customer-oriented

Education

N' Levels or above

Job description

A leisure and entertainment company in Singapore is seeking candidates for a guest service role at Singapore Flyer. Responsibilities include meeting guests, assisting with ticket purchases, ensuring safety compliance, and coordinating special boarding arrangements. Ideal candidates will have N' Levels or above and some customer service experience, alongside good communication and interpersonal skills. The position requires a pleasant disposition and involves rotating shifts.