Guest Service & Food Service Associate

COMMONWEALTH CONCEPTS PTE. LTD.; Singapore; On-site; SGD 18,000 - 24,000; Full time

Job summary

Commonwealth Concepts Pte. Ltd. in Singapore is seeking a guest services associate to join our fast-paced outlet.

You will deliver quality customer service to guests, greet them with a friendly smile, and make recommendations to upsell while efficiently inputting orders in the POS system. Maintain cleanliness and assist with inventory checks. You may escalate guest complaints to the duty manager when needed and perform ad-hoc duties as assigned.

Qualifications

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.

Responsibilities

• Deliver quality customer service to all guests.
• Greet each guest promptly and courteously with good smile and body language.
• Make recommendations and upsell.
• Key orders in the Point-of-Sale system efficiently.
• Serve food & beverages according to guests' orders efficiently.
• Maintain cleanliness of the outlet.
• Check food and beverage inventories and stocks in a consistent and accurate manner.
• Escalate guests complaints to duty manager if unable to conduct service recovery.
• Any ad-hoc duties assigned.

Education

Primary/Secondary/O Level

Job description

Commonwealth Concepts Pte. Ltd. in Singapore is seeking a guest services associate to join our fast-paced outlet.

You will deliver quality customer service to guests, greet them with a friendly smile, and make recommendations to upsell while efficiently inputting orders in the POS system. Maintain cleanliness and assist with inventory checks. You may escalate guest complaints to the duty manager when needed and perform ad-hoc duties as assigned.