Guest Service Agent — Front Desk Excellence

5G-Starlink Pte.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health

Paid Time Off

401k Company Match

Travel Discounts

Employee Assistance and Wellness

Job summary

5G-Starlink Pte. in Singapore is looking for a Front Desk Supervisor or Sales Coordinator to greet and service guests according to premium service standards. You will be responsible for registering guests, handling reservations, and ensuring overall guest satisfaction.

The ideal candidate must have a high school diploma and experience in customer service. Competitive wages are offered along with benefits like medical insurance and a referral bonus program.

Qualifications

• Previous customer service experience or equivalent training required.
• Knowledge of PMS systems preferred.
• Be aware of guest satisfaction scores.

Responsibilities

• Greet, register and service guests in a friendly manner.
• Make and confirm reservations.
• Handle guest complaints and ensure satisfaction.

Skills

Customer service

PMS systems knowledge

Bookkeeping

Cash handling

Education

High School diploma or equivalent

Job description

5G-Starlink Pte. in Singapore is looking for a Front Desk Supervisor or Sales Coordinator to greet and service guests according to premium service standards. You will be responsible for registering guests, handling reservations, and ensuring overall guest satisfaction.

The ideal candidate must have a high school diploma and experience in customer service. Competitive wages are offered along with benefits like medical insurance and a referral bonus program.