Guest Room Attendant - AI-Powered Efficiency & Service

Worldwide Hotels

Singapore

On-site

SGD 20,000 - 27,000

Full time

5 days ago

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Job summary

Worldwide Hotels is Singapore’s largest homegrown hotel group, with 46 properties and over 9,000 rooms. The role involves cleaning rooms, replenishing amenities, and promptly attending to guest requests, with training provided.

Includes shift work, weekend/holiday availability, and a focus on safety and sustainability, with opportunities to use AI productivity tools such as Copilot and ChatGPT to improve efficiency and reporting.

Qualifications

Secondary/Nitec/Higher Nitec/ Diploma required.
Experience in room cleaning or housekeeping is a plus; training provided.
Ability to converse in basic English with guests.
Friendly, positive demeanour and team player.
Willing to perform shift duties including weekends/holidays.
Adherence to standard safety procedures in the workplace.
Experience with AI productivity tools is advantageous.

Responsibilities

Responsible for room cleaning, making up rooms with fresh linens, towels, and sheets.
Using disinfectants on tubs, counters, toilets, windows, mirrors and other surfaces.
Ensure amenities are in good condition and report defects for repair.
Re-stocking of the room cleaning trolley and attending to guests’ requests.
Leverage AI-powered tools to enhance efficiency, reporting, and communication.