Kitchen Staff

NEXTBEAT SINGAPORE PTE. LTD.; Singapore; Sur place; SGD 35 544 - 42 575; Plein temps

Avantages offerts par ce poste

Performance bonus

Retention bonus

Sales incentive

Annual leave entitlement

Medical benefits

Résumé du poste

NEXTBEAT SINGAPORE PTE. LTD. is seeking an experienced restaurant manager in Singapore. The role involves guiding staff, managing operations, and ensuring service quality in a fine dining environment. Responsibilities include leading the service team, overseeing service readiness, and handling customer complaints effectively.

The ideal candidate should have fine dining experience and will receive benefits such as performance bonuses, retention bonuses, and medical benefits. This position offers a monthly salary of up to $3500, negotiable based on experience.

Qualifications

• Experience in fine dining is a must.

Responsabilités

• Provide guidance to staff and manage day-to-day operations.
• Ensure quality, service, cleanliness, and address service quality lapses.
• Lead team operations and manage cash flows.

Connaissances

Fine Dining experience

Description du poste

Monthly Salary: UP to $3500 (Negotiable)

Working Address: Determined later

Working hours: 48 hours (5 days work week)

Responsibilities and Duties

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practices.

Qualification and Requirements:

• Fine Dining experience is must

Benefits

• Performance bonus

• Retention bonus

• Sales incentive

• Annual Leave entitlement and Medical benefits

Nextbeat Singapore Pte.Ltd.

EA License Number: 22C1267

EA Personnel: R22110252