Guest-Focused Retail Specialist (Cart & Store)

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 20,000 - 36,000; Full time

Job summary

Resorts World at Sentosa Pte Ltd in Singapore is seeking a customer-focused retail associate to join our team. You will conduct sales at stores and carts, deliver friendly service and upsell merchandise to guests.

The role requires basic computer skills, bilingual communication, and willingness to work shifts including evenings, weekends and public holidays. You should be reliable, punctual and guest-oriented.

Qualifications

• Minimum GCE N Levels or equivalent.
• Strong interpersonal and communication skills.
• Basic computer knowledge.
• Effectively bilingual for ease of communication with guests.
• Strong product knowledge and selling ability.
• Ability to work in both indoor and outdoor environments, including retail carts.
• Reliable, punctual, and service-oriented.
• Able to perform shift work, including evenings, weekends and public holidays.

Responsibilities

• Generate revenue by conducting sales transactions with guests at various retail stores and carts.
• Provide excellent guest service and interact positively with guests in a friendly and courteous manner.
• Promote and upsell merchandise to generate additional revenue.
• Handle cash register.
• Maintain accurate stock control, merchandise display and stocks replenishment.
• Ensure consistent good housekeeping standards.

Skills

Interpersonal skills

Communication

Selling ability

Bilingual

Cash handling

Education

GCE N Levels

Tools

POS system

Job description

Resorts World at Sentosa Pte Ltd in Singapore is seeking a customer-focused retail associate to join our team. You will conduct sales at stores and carts, deliver friendly service and upsell merchandise to guests.

The role requires basic computer skills, bilingual communication, and willingness to work shifts including evenings, weekends and public holidays. You should be reliable, punctual and guest-oriented.