Guest Experience Specialist - Part-Time

SG HOTELS PTE. LTD.; Singapore; On-site; SGD 16,531 - 20,664; Part time

Job summary

SG HOTELS PTE. LTD. is seeking a Part-Time Guest Service Executive at The Duxton Reserve Singapore. This role is vital in creating memorable stays, with responsibilities including personalizing guest experiences and delivering exceptional service.

The ideal candidate has at least 1 year of hotel industry experience and skills in problem-solving and communication. You must be ready to work shifts including weekends and public holidays.

Qualifications

• Minimum 1 year working experience in the hotel industry.
• Able to work shift work including weekends and public holidays.
• Good interpersonal skills with a service-driven attitude.

Responsibilities

• Anticipate guest needs and personalize their experiences.
• Ensure exceptional service during every guest interaction.

Skills

Customer service skills

Communication skills

Problem-solving skills

Team collaboration

Education

Diploma in Hospitality & Management

Tools

MS Office

Outlook

CRM System (e.g., Opera, Delphi)

Job description

SG HOTELS PTE. LTD. is seeking a Part-Time Guest Service Executive at The Duxton Reserve Singapore. This role is vital in creating memorable stays, with responsibilities including personalizing guest experiences and delivering exceptional service.

The ideal candidate has at least 1 year of hotel industry experience and skills in problem-solving and communication. You must be ready to work shifts including weekends and public holidays.