Guest Experience Specialist — Memorable Stays

Courtyard by Marriott; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

Courtyard by Marriott Singapore is seeking a friendly Guest Experience Expert to ensure smooth check-in and memorable stays. You will move about the hotel, respond to guest requests, process operational needs, and help with reports while keeping a professional appearance and demeanor.

This role requires standing for extended periods, a high school diploma or GED, and no prior related experience is necessary. You’ll join a team that values guest satisfaction and consistent service quality.

Qualifications

• Education requirement: High school diploma or GED.
• No related work experience is required.
• No supervisory experience required.
• Must be able to stand for extended periods and maintain a professional appearance.

Responsibilities

• Assist guests with requests and operational needs throughout their stay.
• Process check-ins/check-outs and support front-desk operations.
• Prepare and assist with reports and administrative tasks as needed.
• Share local area highlights to enhance guest experience.

Skills

Customer service

Communication

Teamwork

Education

High school diploma or GED

Job description

Courtyard by Marriott Singapore is seeking a friendly Guest Experience Expert to ensure smooth check-in and memorable stays. You will move about the hotel, respond to guest requests, process operational needs, and help with reports while keeping a professional appearance and demeanor.

This role requires standing for extended periods, a high school diploma or GED, and no prior related experience is necessary. You’ll join a team that values guest satisfaction and consistent service quality.